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Senior Manager, Software Development

  1. Dublin
JR116187
  1. IT Management
  2. ICON Full Service & Corporate Support
  3. Hybrid: Office/Remote

About the role

Software Development Manager - Software Engineering Manager - Dublin - Office Hybrid

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role:

Ensure that all IT Applications for ICON Imaging and Cardiac Services are developed, maintained, supported and governed to ensure overall fitness for purpose in line with ICON IT Governance and Control objectives.

  • Recognize, exemplify and adhere to ICON's values which centres on our commitment to People, Clients and Performance.
  • As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • As a Director, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • Travel (approximately 5%) domestic and/or international
  • Oversight and Direction of the following sub groups:
    • Imaging Engineering Team
    • Cardiac Engineering Team
    • External vendor resources
  • Overall responsibility for release management of Imaging Applications*
  • Overall responsibility for necessary integrations between all imaging and ancillary systems
  • Liaising with Director of IT Business Partners and Senior members of the Imaging Management Team to ensure solutions are fit for purpose now and into the future.
  • Manage department budget in line with organizational guidelines
  • Measurement through the use of internal tools to identify areas for business training, process improvement and system modifications to improve productivity and reduce error rates
  • Member of global IT Applications management team driving improvements in how Applications are delivered and supported within ICON Imaging and ICON globally

Management

  • Evaluate performance of direct reports through interim and annual reviews and monthly 1:1 meetings
  • Support direct reports in establishing and accomplishing mutually agreeable goals that contribute to the success of the organization as a whole.
  • Train and mentor direct reports

To be successful in the role, you will ideally have:

  • At least 5 years of experience in Clinical Trials or related areas is preferable.
  • At least 8 years of experience in system development, implementation & support
  • At least 5 years of experience in a manager level role or higher
  • Demonstrable expertise in the area of System Delivery Lifecycle and IT Governance and Control principles

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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