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Senior Quality Process Specialist

  1. Mexico City
JR125622
  1. Quality Assurance
  2. ICON Full Service & Corporate Support
  3. Hybrid: Office/Remote

About the role

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Senior Quality Process Specialist - Mexico

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Team:

Our team is committed to using data and analytics to guide quality, patient safety and data integrity. Join us if you are interested in being part of a collaborative and diverse Quality & Compliance team with a global footprint, working with a wide variety of internal services and departments.

What you will bring:

We are looking for a Data Analyst to join our team. In this role you will be a key member of an innovative and motivated team, focused on Quality data and analytics.

Handling data from a broad variety of functions related to clinical trials and healthcare intelligence, you will be understanding, interpreting and reporting data to support and influence our internal colleagues and clients - helping them to make data driven decisions to define key areas of focus, strategy and improvements for their area of responsibility.

We are looking for an individual who has a passion for building a career in Data, enjoys the detail and discovery, and also the stakeholder management and team collaboration element of the role.

Your profile:

  • Experienced in an analytical role within a complex, large company environment

  • An analytical mind-set, with the ability to understand complex issues, collect, analyze and condense data into valuable information

  • Advanced Excel user knowledge and practice (including Charts, Pivot Tables, advanced calculations & nested formulae, merging datasets)

  • Effective communication skills and ability to interact with different levels of the organisation

  • Proven ability to adapt to new ways of working with a focus on efficient, agile, data-driven approaches

  • Experience with SQL based applications and Lean Six Sigma methodologies are specific advantages

#LI-FB2

#LI-Hybrid

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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