At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfill our mission to advance and improve patients' lives.
ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research by providing outsourced services to pharmaceutical, biotechnology, medical device, and government and public health organizations.
With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
The Role:
Primary SSU point of contact for designated global projects and programs
Accountable for developing successful sponsor relationships, proven through consistently high sponsor satisfaction scores in SSU, contributing to retention and repeat business.
Working cross-functionally to ensure sites and countries optimize accelerated delivery of the project
Risk management and mitigation strategies within site activation to ensure timely delivery
Ensure stringent oversight of project in terms of timely and quality delivery of key landmarks
Accountable for management of sponsor expectations and ensuring compliance with ICON / Sponsor critical metrics; SOPs; and quality standards.
Responsible for the study start-up budget, including resources; timelines; rates and margins.
To be successful in this role, you will have:
Bachelor’s Degree preferably in life/health sciences
In-depth proven experience within clinical research, specifically in the clinical studies regulatory environment.
Excellent Leadership skills, developed with a collaborative approach to driving performance and success
Experience in successful management and delivery of study deliverables, ideally with proven experience in the oversight of project management and staff in a multi-country / global environment.
Cross-functional leadership and influencing skills
Strong planning and organization skills within a time-pressured environment.
Excellent written and verbal communication, fluent in English
Benefits of Working in ICON.
Our success depends on the knowledge, capabilities and quality of our people. That is why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best-in-class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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