Site Engagement Liaison

The SIte Engagement Liaison will develop relationships with clinical trial investigators and research site staff to facilitate recruitment of subjects in pharmaceutical industry clinical trials for which ICON serves as the contract research organization (CRO). The SEL will work in concert with ICON’s clinical research associates and the study team to ensure that investigators and site staff have a thorough understanding of the investigational agents being used in the study, the trial’s eligibility criteria, and all study procedures. Particular attention will be given to assessing the effectiveness of each site’s strategy used to identify potentially eligible subjects. The SEL must also understand how the trial fits into the site’s pattern of treatment for the condition and how any competing clinical trials or upcoming drug approvals may affect the progress of recruitment. Repeated interactions will be needed over the course of the trial to ensure that the trial remains “top of mind” with investigators and staff. The SEL will function as part of the study team and will interact frequently with sponsor companies and their field personnel. Furthermore, the SEL will serve as liaison with key investigators to help ensure that they receive prompt assistance with any queries and that any concerns they have are promptly transmitted to the trial’s sponsor.

• Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs
• Identify barriers to recruitment as well as solutions to those barriers
• Understand the scientific basis of assigned clinical trials
• Utilize educational materials to effectively communicate the science behind the clinical trial
• Be able to communicate the scientific basis of the trials to other team members, investigators and site staff
• Identify effective prescreening strategies for each trial and recommend improvements
• Provide detailed reports of interactions with investigators and site staff
• Serve as a therapeutic expert for internal ICON staff
• Participate in business development activities as assigned

• 4-5 years CRO or Pharma CRA experience
• Read, write and speak fluent English and French
• Open for national travels (approximately 50%) 

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