Site Management Associate I

As a Site Management Associate I you will play a key role in improving the lives of patients by accelerating the development of our customers drugs and devices through innovative solutions.

You will be joining one of the global healthcare leaders that has been discovering and developing medicines and treatments for well over a century. You will be part of a global team that is committed to make life better for people around the world. We share a vision of bringing treatment and medicine to millions alongside develop healthcare knowledge and improve live.

What you will be doing:

An Site Management Associate II is a critical role at ICON as in-house CRAs work independently in the field and are the “face of ICON” in the investigative site community. They are also critical as they represent the customer in the prescribing community. In-house CRAs are responsible for ensuring that patients’ rights and safety are protected and that clinical trials are conducted per regulations and the protocol. A Graduate or IHCRA is an entry level role and provides novice candidates with the opportunity to train and learn “on the job” to become an independent CRA.

• Performs investigator recruitment activities utilizing phone scripts, questionnaires, study site materials and other tools for use in evaluating investigative sites.
• Utilizes the Clinical Trial Management System (the CTMS) to ensure investigator recruitment activities are accurately tracked.
• Performs essential document collection, review, maintenance and close-out activities, ensuring that sponsor and investigator obligations are being met and are in compliance with applicable local regulatory requirements and ICH/GCP guidelines.
• Supports investigators and investigative staff in fulfilling obligations with regard to local submissions according to local regulatory and Institution Review Board (IRB)/Independent Ethics Committee (IEC) requirements.
• Performs study tracking via the CTMS or Sponsor designated system to ensure that the study files are current, accurate and complete.
• Documents site and Sponsor contact and study interactions in a timely and professional manner.
• Assists with resolution of investigational site/data queries.
• Provides quality review of the informed consent template.
• Follows up with sites for trial invoices and ensures the CTMS is accurately updated to allow the timely processing of Investigator Payments.

You are:

• Minimum 2 years of related experience, providing support in Payment and Finance processes.
• Experience with PC-Windows, word processing, and electronic spreadsheets required.
• Clinical trials support or pharmaceutical industry experience required.

Why ICON?

At ICON, we embrace new perspectives and empower our people to write their own paths forward. We are a culturally diverse company with over 40,000 talented and ambitious people with varied skills, perspectives & backgrounds working together across 40 countries.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.