SOC Analyst

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role

ICON is seeking to hire an entry level SOC Analyst to join our Cyber Security Operations Center (CSOC) team.

The team are proud winners of a recent CSO50 award for the PRA Integration project. The CSO50 Awards recognize 50 security projects and initiatives that demonstrate outstanding business value and thought leadership. We give all our staff SANS training every year and are fully supportive of enabling our team members to get to security conferences.

The SOC Analyst plays a vital role in keeping ICON systems and sensitive information secure. He/she plays an important part in the Cyber Security Operations Center working processes to quickly detect, respond and resolve security threats and incidents.

Key Responsibilities

Reporting to the SOC Manager, the successful SOC Analyst is responsible for supporting the following:

• Prioritize and analyze security events to determine the level of risk and severity
• of security incidents.
• Investigate and analyze security incidents, including identifying the root cause,
• scope of impact, and the appropriate response and mitigation measures.
• Collaborate with other members of the SOC team and IT Operations to ensure
• the timely resolution of security incidents.
• Document security incidents, including incident response procedures, lessons
• learned, and best practices for future reference. 
• Continual improvement of detection analytics and capabilities across security
• solutions.
• Perform daily, weekly, monthly, quarterly and annual tasks outlined in the operation runbooks.
• Manage security requests within ticketing system based on risk assessment and Information security policy
• Ability to relate technical issues to non-technical associates / business owners.
• Maintain a strong awareness of the current threat landscape.
• Other functions as assigned by ICON SOC Manager.

Skills & Experience

Working as part of a global security team the SOC analyst must be a proven self-starter, have strong organisational and communications skills.  The ideal candidate will have a genuine passion for Cybersecurity, enthusiasm to learn and work collaboratively.  They should also have a basic understanding in the following areas:

• MITRE ATT&CK Framework
• NIST cybersecurity framework
• Incident Response Process
• Information Security Standards
• Anti-Virus, Anti Malware, EDR
• Network Security
• Web and Email Security
• Web Application Security

Qualifications & Experience:

• Entry level position so previous SOC analyst experience is not required.
• Bachelor’s degree in information security, cyber security, computer science, or other relevant information security certifications, is preferred.

Benefits of Working in ICON:

• Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
• We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
• We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
• But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
• ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
• If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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