The Role:
The Core Automation team at ICON plc is looking for an Infrastructure Automation Engineer. In this role the Infrastructure Automation Engineer will be responsible for designing and implementing automated workflows against a multitude of enterprise systems. You will be a part of a diverse team comprised of seasoned engineers with mixed backgrounds and skillsets.
The mission of the Core Automation team is to help overburdened operational staff regain control and shift their focus from tedious day-to-day matters to strategic efforts. With this responsibility you will partner with operational teams to take existing practices and apply technical solutions to automate tasks. This will include exposure to everything from highly configurable COTS systems to complex bespoke software developed right here at ICON.
Duties will include:
- Developing automated solutions in C#/.NET and PowerShell, including point to point solutions and RESTful interfaces for event driven automation.
- Collaborate with cross functional teams in the design, development, and implementation of automated solutions.
- Partnering with analysts to review the value stream mapping of existing processes for the development of either new or improved solutions.
- Development of dashboards for operational intelligence and self-service web applications for streamlined processes.
- Working closely with teams across the enterprise to improve efficiency of infrastructure and service delivery.
- Support the pre-due-diligence effort as automation opportunities are identified, and to identify areas of improvement within existing automations.
To be successful in the role, you will ideally have:
- A strong, demonstrable background performing service delivery in an Infrastructure Operations or Development Operations team.
- Full stack development experience in C#/.NET, implementing MVC applications, RESTful APIs, and dashboards.
- Experience with Test Driven Development, and a passion for full code coverage.
- Development of automation techniques in highly secured environments.
- Strong experience in problem solving, utility scripting, and finding the right tool for the job.
- Hands on experience with the configuration, deployment, and optimization of technical solutions.
- A passion for seamless uptime, infrastructure resiliency, and motivation to constantly seek new ways to improve service delivery.
- Experience with virtualization technologies, both cloud and on premise, including the design and deployment of systems.
- Experience working in shared code bases, with a high degree of comfort following strict branching/release management standards.
- Fluency in PowerShell for automation scripting or an equivalent language.
- Experience with the following technology, or equivalent experience: ServiceNow, vSphere, Azure Active Directory, Containerization, Infrastructure as Code
- Experience with Ansible or Terraform is a plus.
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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