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Sr Medical Affairs Manager

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About the role

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The Senior Medical Affairs Manager is a core function with the Medical Affairs Team and supports the Medical Monitors and Clinical Research Physicians while providing managerial oversight to the Medical Affairs Manager.
 
The Senior Medical Affairs Manager will ensure that the supporting team assists the MM/CRPs with timely assessments of safety data, cross-functional collaboration, Sponsor communication, and financial accountability.
 
The Senior Medical Affairs Manager will provide project oversight/governance for projects within the Medical Affairs Team, and will ensure that projects/ processes are run efficiently, accurately and in accordance with ICON standards, and contractual obligations to sponsors.  
 
Roles/responsibilities
  • As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • Travel (<10%) domestic and/or international.
  • Lead collaboration with the MM/CRP team, Medical Affairs Specialists and Administrative team in support of Medical Affairs projects
  • Provide project management as contracted
  • Assist physicians in identifying and development of project training materials
  • Ensure that project training is completed and documented across all staff assigned to the Medical Affairs team.
  • Assist MM team in initiation  and coordination of change order activities
  • Assist MM team in addressing costs (working knowledge of medical costing tool)  in support of RFPs  and reviewing associated text
  • Support MM team with regards to financial project oversight
  • Liaise with other functional ICON teams as appropriate in support of MA tasks
  • Oversee scheduling and conduct of periodic project review meetings
  • Ensure communication between MA and PV teams as relates to project activities
  • Collaboration with the Medical Affairs team members to proactively identify issues and plan resolution
  • Provide appropriate resources to support the Medical Affairs services across projects
  • Support the identification, development, and implementation of training materials as they relate to departmental tasks (pricing tool, revenue recognition, OMR, ICONik, etc.)
  • As a Senior Manager level staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processing, adding value to our business and meeting client needs
  • Keep senior management appraised of any potential/actual medical or staffing issues or risks and develop solutions for same
  • Monitor metrics, performance and staffing and issue reports to update senior management
  • Support the MA Director in global resource planning/allocation of Medical Affairs Specialist  and Administrative Support Staff
  • Provide mentorship and oversight to Medical Affairs Manager and MA team as required

Supervision

  • Supervises Medical Affairs Manager, Medical Affairs Specialists, Medical Affairs Coordinators, and CRPs locally and/or regionally
  • Supervises local administrative team
  • Maintain and grow supporting staff’s skills, encourage growth and provided regular performance feedback (LM)
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