Supervisor, Contracts

• Recognize, exemplify and adhere to ICON's values which are based on our commitment to People, Clients and Performance.

Contract/Change Order Development

• The role of the Supervisor is to coordinate, develop, negotiate, and execute all client/sponsor contracts and change orders for newly awarded and on-going projects. 
• Assist Contracts Managers in providing comprehensive QC review of contracts and change orders to identify potential issues/concerns and to ensure high quality and accuracy (error free) prior to client submission.
• Understand the operational department’s tasks and roles within the task as well as cost drivers within ICON.
• Possess a good working knowledge of ICON’s costing tools, client budget grids, and any tools and templates developed within the client contract services group.
• Coordinate, develop, and negotiate contracts and change orders for newly awarded and on-going projects at ICON. 
• Solicit input and review of contracts and change orders from the relevant operational departments.
• Understand reasons and challenge supporting information provided by the project team related to budget changes (timeline, specifications, tasks, hours, etc) and that the budget changes are reasonable and justified.
• Understand and interpret legal language contained in a MSA, Letter of Intents, Start-up Agreements and standalone contracts.
• Work simultaneously on numerous contracts and/or change orders.
• Independently manage and prioritize workload in relation to timelines and client submissions with consistent accuracy and speed.
• Recognize when client questions/comments need required input and review by Legal and/or operations/senior management.
• Provide the relevant information, analysis, recommendations required, and solution for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Contract Manager, the respective Sales personnel, and project teams.
• Provide project/financial analysis on the project budget to justify supporting information from the project team on prior to client submission.
• Develop and maintain client/project files and tracking tools.
• Develop cash neutral payment schedules.
• Update Salesforce in a timely and consistent manner with concise, accurate information on status of the contract or change order.

Quality

• Review client/project documents and budgets to ensure accuracy with minimal to no errors prior to submission to their Director for final QC review.
• Q.C. team’s members work as needed.

Build Relationships

• With ICON project teams, sales, proposals, finance, project analysis, and ICON management.
• Understand work practices with clients and other ICON service areas.
• Build strong client relationships and understand their respective contractual and work practices and guide the ICON project managers, project teams, finance, vendors etc to follow such practices.

Communication

• Lead discussion and negotiation with ICON Legal and Sales Team to determine the appropriate terms and conditions to be included in the contracts (inclusive of Letter of Intents and Start-up Agreements) and change orders.
• Lead discussion and negotiation with clients related to the contractual document (Letter of Intents, Start-up Agreements, standalone contracts) and project budgets.
• Provide the relevant information, analysis, recommendations required, and solution for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Director, the respective Sales personnel, and project teams.
• Ensure clear and direct communication when corresponding (verbally or written) with the project team and client on the status of the contract and/or change order.
• Organize, lead, chair, and manage internal meetings and/or client related meetings required related to contracts and change orders.
• Recognize when client questions/comments need required input and review by Legal and/or operations/senior management.
• Liaise with their Director/ Contract Manager on any issues that need to be escalated within ICON or the client.

Process Improvement

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Provide recommendations related to process improvements and training to the contracts management team including playing a key role in taskforce initiatives.

Travel

• Travel (approximately 10%) domestic and/or international.

Other

• To undertake other reasonably related duties as may be assigned from time to time.       
• Assist Contracts Managers with the supervision of their respective direct reports in the coordination, development, and negotiation of contracts and change orders.
• Assist the Contracts Managers in providing mentoring, training, and development of their respective direct reports on an ongoing basis and provide the necessary feedback to the respective Contracts Manager.
• Provide training and/or mentoring to CCS personnel; in addition, provide presentations to the contracts group related to topics selected by the Client Contract Services team.          
• Provide training and/or presentations to other departments or business units within ICON.
• Bachelors degree or local equivalent