Supervisor, Pharmacovigilance

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Supervisor, Pharmacovigilance - China

Supervises personnel within Pharmacovigilance and has profound knowledge with regards to the tasks of the subordinated group.

Supports departmental initiatives and development of SOPs, investigation of process-related issues, consulting on safety processes, tools, and regulatory compliance.

Maintains familiarity with current industry practices and regulatory requirements that affect services provided by assigned Pharmacovigilance service area.

Ensures that staff fulfill their responsibilities in accordance with company policies, procedures, and SOPs.

May also be required to perform other tasks as directed by Pharmacovigilance management.

Responsibilities

• The Supervisor Pharmacovigilance supervises a subordinated group and oversees the related tasks. The Supervisor Pharmacovigilance supports creation and updates of SOPs, participates in departmental process and system improvement initiatives.
• Reviews project tasks performed by the group and provides leadership in the delivery of related services to clients.
• Is actively working on the tasks the subordinated job role performs as per the respective job description.
• Supervises case workflow.
• Assists or provides oversight with organization and planning of meetings, including preparation and distribution of presentations, agendas, and meeting minutes, as requested.
• Ensure adequate maintenance of SAE Hot Line, and other departmental phone lines, including documenting contacts and submitting to appropriate personnel.
• Recommends and supports implementation of performance and productivity improvements within the assigned service area to ensure optimal utilization of billable staff.
• Performs metric collection and data analysis to support company efforts for continuous improvement in policies, procedures, and business processes.
• Identifies and implements process improvements through review of SOPs, processes and recommends improvement plans to senior management.
• Participates in task forces to implement process improvement initiatives.
• Builds teamwork and improves process and productivity by working within and across functional areas.
• Creates an environment that encourages learning, self-improvement and career development for staff.
• Supports the development and implementation of training for the subordinated group or other personnel within the assigned service area.
• Supports direct reports and senior management during audit preparation and conduct. Responds to audit findings as needed.
• Develops company employees to ensure high quality work performance and retention of high-quality employees.
• Ensures staff development and performance feedback are provided through activities such as mentorship and career development.
• Communicates team/individual goals and expectations to ensure direct reports understand their responsibilities.
• Involved in the recruiting processes for new employees within the assigned service area.
• May serve as Local/Qualified Person for Pharmacovigilance (including deputy level).

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.