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Technical Project Manager

  1. Mexico City, Warsaw, Edinburgh, Bangalore, Chennai, Trivandrum, Manila, Reading, Bengaluru
JR116116
  1. Technical Project Management, Non-Clinical Project Management
  2. ICON Full Service & Corporate Support
  3. Hybrid: Office/Remote

About the role

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At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

TECHNICAL PROJECT MANAGER

Responsibilities

Management and processing of project files as needed, which may include:

  • File conversion and formatting from one file format to another (ex. from PDF to Word),
  • Recreation of dead text in source documents,
  • Other source formatting adjustments as requested by clients to prepare the files for CAT tool import,
  • File alignments in the CAT tool
  • Other quality control tasks, as needed
  • Review and correct the layout of translated documents that are exported from the CAT tool.
  • Troubleshoot document formatting issues as needed. Coordinate and communicate with project managers in a professional and timely manner.
  • Provide input and suggestions towards innovating new approaches and product features tailored to team formatting needs.
  • Ensure client satisfaction with formatting on all projects under his/her responsibility
  • Train and mentor other team members
  • Manage the DTP life cycle for various projects and clients
  • Document best practices, knowledge and expertise
  • Create guidelines and processes related to DTP

Education

  • Associates Degree in appropriate field of study, preferably in graphic design or similar field,
  • 5+ years of word processing/desktop publishing experience preferred,
  • Or any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved

Required Experience/Skills

  • Expert knowledge of Microsoft office (Word, Excel, PowerPoint)
  • Advanced knowledge of InDesign
  • OCR software, like Abbyy
  • AI tools
  • Experience with formatting and layout requirements of various languages, including Right-to-Left languages or character-based languages
  • Excellent interpersonal, organizational, time management, and communication skills

Preferred Experience/Skills

  • Experience with CAT tools and OCR software
  • Experience with Illustrator and Photoshop
  • Familiarity with the translation industry


Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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