Senior Project Manager, IT

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Overview:

The Senior Project Manager role in the IT PMO is responsible for the assessment and successful implementation of large complex IT and Business Change programs and projects.

The role:

• Ensure that all projects are delivered to timelines, budget and scope.  Strong delivery focus is key.
• Ensure that the appropriate structures, governance, roles and communication are in place and managed.
• Develop and update project plans, budgets and resource plans for project execution and for business case submissions.  Perform assessments and due diligence on business cases (including vendor contracts).  Ensure they have been reviewed by other PMs or PMO leadership.
• Responsible for managing and pro-actively reporting on plan, budget, scope, resources, project decisions, risks, issues and dependencies.  Maintain and present project metrics to senior management.
• Manage the relationship and overall engagement with implementation partners and vendors, as well as all stakeholders.
• Provide input on overall project business value, using experience and knowledge to enable the team to achieve stated objectives, benefits and ROI.  Advise on change management and adoption and assist in tracking post implementation benefits as appropriate.
• Manage full handover to operational support and maintenance teams.
• Ensure projects are fully closed out, with all deliverables completed and approved.
• Be actively involved in process improvement activities within the Project Management group.
• Provide coaching, mentoring and personal development of others as required.
• Manage projects of all sizes (including portfolios or programmes if required), across all service lines.
• Manage the development of business cases if required.

You will need:

• 10+ years of relevant experience managing and successfully delivering large complex projects (including large, cross functional, geographically dispersed project teams) within a large company.
• Strong delivery and accountability ethos.
• Strong relationship management skills across all organizational levels.  Ability to work with senior level stakeholders, clients, vendors and external auditors.
• To provide added value by challenging assumptions, being proactive, solution orientated and managing expectations.
• Understanding and experience in delivering organizational change as part of IT projects.  Ability to quickly understand a business area and/or a problem. 
• Experience in managing custom developed (internal and external) solutions as well as off-the-shelf or configured solutions, including dealing with challenging vendors.
• Experience in managing projects with multiple workstreams.  Ability to assess and implement the optimal approach.
• Ability to manage and contribute to the creation of business cases, including vendor selection.  Experience in negotiating vendor contracts.
• Expertise in risk management and test strategy.
• Excellent leadership, documentation and communication skills.
• To be able to comply with company and Project Management processes, methodologies and training while working with minimal supervision.
• Good negotiation and influencing skills.
• Conflict Resolution and Problem Solving.
• Agile, waterfall, hybrid and other methodologies.
• CRO / Pharma / Regulatory (including 21 CRF Part 11, SOX) experience an advantage.
• Bachelor’s degree or local equivalent or equivalent work experience
• PM certification an advantage

Why ICON?

At ICON, we embrace new perspectives and empower our people to write their own paths forward. We are a culturally diverse company with over 40,000 talented and ambitious people with varied skills, perspectives & backgrounds working together across 40 countries. Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

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