Test Manager

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.

• Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Identifies and solves complex or sensitive problems that have been escalated to the executive level.
• Demonstrates appropriate interpersonal skills required to establish effective working relationships with clients and/or business partners
• Researches, learns, applies and distributes information within the organization regarding Software Testing tools, techniques and market trends
• Able to manage test activities (resource/cost/schedule/metrics) on large, complex projects.
• Able to provide direct input to project estimates and documentation (Project Plan document, FRS, Design docs)
• Contributes to definition and refinement of testing processes and procedures and applies analytical skills to determine testing strategies.
• Directs the work of test analysts and testers.
• Reviews project requirements, plans and prototypes and providing input.
• Creates test plans and trace matrices to requirements and test scripts.
• Writes, reviews and executes formal test scripts including setup and data requirements, procedures and expected results.
• Ability to use agile planning and effort methods to estimate tasks and create schedules.
• Travel (approximately 5%) domestic and/or international

Supervision

• Leads teams of up to six analysts.
• Acts as Test Lead for multiple concurrent projects.
• Mentors team members on testing related skills.

Role Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• US/LATAM/CAN: a minimum of 12 years industry experience, with a minimum of 3 years as a test lead
• EU/APAC: expert with comprehensive experience as a test lead
• Has worked on projects through the full development life cycle with some exposure to agile practices such as Scrum/XP.  
• Experience in administration and use of test and defect management and automation applications.
• Ability to accurately estimate tasks and create schedules.
• Has effective skills in dealing with peer and/or subordinate interpersonal issues
• Has excellent written and oral communication skills as well as facilitation skills 
• Experience with query, configuration management and defect tracking tools.
• Understanding of technology and development language concepts.
• Due to the nature of this position it may be required for the employee to travel.  Therefore, dependent on the employee’s location, the employee may be required to possess a valid Drivers license.
• Bachelor’s degree, or local equivalent, in life sciences, business, technology, information technology or related discipline.