VP, Clinical Operations

Vice President, Clinical Operations

Position Summary:

* Responsible for the overall performance, quality, execution, control and completion of the Clinical Operations services within the designated region
* Drive the completion and delivery of the end to end service by the delivery of services through a variety of metrics and KPI's.
* Delivery of services against the key metrics to enabling ICON to achieve growth and an outstanding reputation in the CRO market
* Management of the Clinical director teams.
* Within the matrix structure work with the functional heads to agree changes and operational deliveries across their region(s)

Job Duties:

*Overall decision responsibilities in regard to resourcing, line management, training, functional
delivery and agreeing high quality measurements within their region
* *Leading the overall delivery, through the management team,to drive execution of service, customer
satisfaction, quality and efficiencies.
* *Overall budgeting responsibilities to drive productivity and quality within the region.
* *Providing financial oversight for clinical and study start up activities.
* *Provide effective management support through the regional team to deliver a high performing culture.
* *Oversight and execution of all Study Start Up activities, to achieve rapid site activation, ethical
submissions,site contracts and drug release processes.
* *Oversight and executive of all Clinical monitoring activities, to achieve key matrix, including
productivity and quality levels.
* *Communicate with the Executive VP for Global Clinical Operations & Data Management on all critical
issues and business growth opportunities.
* *Communicate with the Executive VP for Global Clinical Operations & Data Management on all client deliverables.
* *Represent ICON and their region of expertise across key client portfolios. on executive steering committees and at bid defense meetings.
* *Working closely with Business Development to support the growth of the region and provide regional based knowledge to achieve success.
* *Developing key relationships with customers and where needed participate on customer steering committees.
* *Working closely with the functional heads of CRA monitoring and Study start up activities so that global consistency, focus and development are achieved across the regions.
* Develop and maintain positive relationships with our clients
* *Drive innovation and continuous improvement in all areas of responsibility
* Recognize. exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
* As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
* As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
* *Travel(approximately 30%) domestic and/or international
* Other duties as assigned