VP, Clinical Operations
About the role
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Vice President, Clinical Operations
Position Summary:
* Responsible for the overall performance, quality, execution, control and completion of the Clinical Operations services within the designated region
* Drive the completion and delivery of the end to end service by the delivery of services through a variety of metrics and KPI's.
* Delivery of services against the key metrics to enabling ICON to achieve growth and an outstanding reputation in the CRO market
* Management of the Clinical director teams.
* Within the matrix structure work with the functional heads to agree changes and operational deliveries across their region(s)
Job Duties:
*Overall decision responsibilities in regard to resourcing, line management, training, functional
delivery and agreeing high quality measurements within their region
* *Leading the overall delivery, through the management team,to drive execution of service, customer
satisfaction, quality and efficiencies.
* *Overall budgeting responsibilities to drive productivity and quality within the region.
* *Providing financial oversight for clinical and study start up activities.
* *Provide effective management support through the regional team to deliver a high performing culture.
* *Oversight and execution of all Study Start Up activities, to achieve rapid site activation, ethical
submissions,site contracts and drug release processes.
* *Oversight and executive of all Clinical monitoring activities, to achieve key matrix, including
productivity and quality levels.
* *Communicate with the Executive VP for Global Clinical Operations & Data Management on all critical
issues and business growth opportunities.
* *Communicate with the Executive VP for Global Clinical Operations & Data Management on all client deliverables.
* *Represent ICON and their region of expertise across key client portfolios. on executive steering committees and at bid defense meetings.
* *Working closely with Business Development to support the growth of the region and provide regional based knowledge to achieve success.
* *Developing key relationships with customers and where needed participate on customer steering committees.
* *Working closely with the functional heads of CRA monitoring and Study start up activities so that global consistency, focus and development are achieved across the regions.
* Develop and maintain positive relationships with our clients
* *Drive innovation and continuous improvement in all areas of responsibility
* Recognize. exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
* As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
* As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
* *Travel(approximately 30%) domestic and/or international
* Other duties as assigned
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
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