JUMP TO CONTENT

APAC Regional Director, DOCS Recruitment

JR065110

About the role

This vacancy has now expired. Please click here to view live vacancies.

This is an exciting opportunity to join ICON

DOCS provides global strategic resourcing and FSP services to the biopharmaceutical and medical device industries. Founded in 1997, DOCS has grown to become the premier resourcing provider for the clinical development industry.

We are currently searching for a Senior Director of APAC DOCS Recruitment team to assist us in continuing DOCS growth. The successful candidate will be an experienced Director with responsibilities for APAC region's and people management experience. With demonstrated BD experience, coming from a CRO or recruitment agency with sector experience.

A Senior and Strategic role in our business, you will have responsibility for client relationship management of strategic alliances, delivering against the placement budget and managing key metrics.

At DOCS, we offer our employees a chance to develop their careers and grow as part of a global company. We offer clear progression plans and job satisfaction, providing our candidates and employees with career opportunities that suit their interests, job preferences and skill-sets.

ICON acquired DOCS in 2007 with the objective to establish a Strategic Resourcing; Functional Service Provision product. Since 2007 DOCS have grown to become THE industry leader, partnering with various big pharma and global biotech business' providing various FSP solutions (Clinical; Drug Safety; Data Management; Biostats; Regulatory).

We invite you to review our opportunities at www.iconplc.com/careers.

APAC Regional Director, DOCS Recruitment

Location: Shanghai, Beijing

Overview:

DOCS provides global strategic resourcing and FSP services to the biopharmaceutical and medical device industries. Founded in 1997, DOCS has grown to become the premier resourcing provider for the clinical development industry.

ICON acquired DOCS in 2007 with the objective to establish a Strategic Resourcing; Functional Service Provision product. Since 2007 DOCS have grown to become THE industry leader, partnering with various big pharma and global biotech business' providing various FSP solutions (Clinical; Drug Safety; Data Management; Biostatistics; Regulatory).

DOCS is seeking an experienced Recruitment professional with demonstrated People management and APACt leadership expertise in actively driving recruitment teams to successful delivery, coming from a CRO or recruitment agency with sector experience.

What you do?

A Senior and Strategic role in our business, you will have responsibility for a team of recruiters based across APAC and driving recruitment performance for Key DOCS clients, delivering against the placement budget and managing key metrics and will be responsible for:

Role:

*Provide leadership to the APAC Recruitment team, winning hearts and minds of APAC Recruitment team

*Acts as SPOC for DOCS Recruitment for APAC region

*Drive Recruitment operations: productivity, reduce TTF, quality metrics

*Develops and grows APAC recruiters, training and development

*Ensure cross border working as a team

*Commercial, measures RoI on attraction spend, seeks margin improvement,

*Provide and validates salaries for new client opportunities pricing for BD

*Reporting on performance, metrics,

* Point of escalation for Recruitment issues and responsible for successfully driving issue resolution

*Uses external market data and insight to support recruitment decisions

Responsibilities:

People:

*People Development, training, succession planning

*Weekly 121 with DRs

*Weekly team meeting

*1/4ly Regional business updates

*Develop succession plans

*Performance management

Operations:

*Deliver against regional hiring targets

* Resolve sourcing challenges

*Increase productivity per recruiter

*Drive performance on key programs

*Ensure aging roles are below SLA requirements

*Identify best sourcing channels per country and measure RoI

*Point of contact for Recruitment challenges and drive solution

*Support /lead on global projects such as EVP

Commercial:

*Work with VP on hiring budget and track performance

*Measure RoI on all sourcing channels utilized - Seek new sourcing channels

*Identify margin improvement opportunities e.g. transfers of resources across programs, promotions of resources to new roles e.g. Snr CTA

*Understand margin per programs and per country

*Forecasting of placements per month

Market Insight:

*Understand countries trends and challenges

*Provide market rate for salaries

*Act as SPOC for Recruitment lead for APAC in client and BD meetings

Reporting:

*Track programs, teams, and individual's performance using Avature

Sourcing Hub:

*Leadership to sourcing team based in India

*Build on the Sourcing team capabilities

*Develop it as a centre of excellence for global recruitment

*Define its roles and responsibilities

*Define its measures of success

*Report on progress and activity

*Drive sourcing innovation and measure RoI

*Champion sourcing Hub globally

Group

*Build relationships within peers (Recruitment DIR) across operations, and the wider ICON (Ops, HR, marketing)

What you need?

You will need significant relevant experience within a CRO or Pharmaceutical environment including:

*Leadership experience of regional level, running large, complex matrix teams across geographies.

*Experience in running Recruitment Operations team

*Education: minimum of a bachelor's degree (Master's degree preferred)

Benefits of Working in ICON :

Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.

We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.

ICON is an equal opportunity employer, including disability/veteran, and committed to providing a workplace free of discrimination and harassment.

List #1

Day in the life

video job interview
Interviewing at ICON

Teaser label

Inside ICON

Content type

Blogs

Publish date

01/05/2026

Summary

Interviewing at ICON: What to Expect Applying for a new role can feel uncertain, particularly when recruitment processes use digital tools or assessments that may be unfamiliar. At ICON, we want ca

Teaser label

Learn what to expect when interviewing at ICON, and how hiring decisions are always made by people.

Read more
Job application note
Applying to ICON: How Workday’s ATS Works and How to Stand Out

Teaser label

Inside ICON

Content type

Blogs

Publish date

01/05/2026

Summary

What is an Applicant Tracking System (ATS)? An Applicant Tracking System (ATS) is software used by organisations to manage the recruitment process from job posting through to hiring. It acts as a

Teaser label

Learn how ICON uses Workday’s applicant tracking system (ATS), what recruiters see, and how to optimise your application.

Read more
Headshot of male
Leading Through Change: Zhong Yao's Journey at ICON in China

Teaser label

Our People

Content type

Blogs

Publish date

12/10/2025

Summary

Zhong Yao's Journey at ICON Plc in China Zhong Yao's career in clinical research spans over two decades, with leadership roles across major CROs and a commitment to advancing healthcare in China.

Teaser label

From culture to collaboration, Zhong Yao explains how ICON China delivers quality clinical trials, and empowers local talent.

Read more
View all

Similar jobs at ICON

Pharmacy Technician

Salary

Location

Netherlands, Groningen GRQM

Department

Full Service - Early Clinical and Bioanalytical Solutions

Location

Groningen

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Pharmacy

Job Type

Permanent

Description

Apothekersassistent – ICON Groningen32, 36 of 40 uur per week | Salaris en arbeidsvoorwaarden volgens ICON CAOBij ICON draag je bij aan de ontwikkeling van de geneesmiddelen van de toekomst. Je werkt

Reference

JR141942

Expiry date

01/01/0001

Sophia Cairns

Author

Sophia Cairns
Read more Shortlist Save this role
Business Development Associate - French Speaking

Salary

Location

France, Paris

Department

Full Service - Commercial Solutions

Location

Paris

Dublin

Zurich

Remote Working

Office or Home

Business Area

ICON Full Service & Corporate Support

Job Categories

Sales

Job Type

Permanent

Description

Are you currently working in clinical research and considering a career shift into sales? We’re looking for a Business Development Associate to join our growing team! This is a fantastic opportunity t

Reference

JR142257

Expiry date

01/01/0001

James Smith

Author

James Smith
James Smith

Author

James Smith
Read more Shortlist Save this role
Clinical Trial Assistant (CTA/SMA)

Salary

Location

Taiwan, Taipei

Location

Taipei

Remote Working

Office or Home

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Support

Job Type

Permanent

Description

We are currently seeking a Site Management Associate I to join our diverse and dynamic team. As a Site Management Associate I at ICON, you will play an important role in supporting the management of c

Reference

JR142077

Expiry date

01/01/0001

Sandy Tang

Author

Sandy Tang
Sandy Tang

Author

Sandy Tang
Read more Shortlist Save this role
CDC II

Salary

Location

India, Chennai

Location

Bangalore

Chennai

Trivandrum

Bengaluru

Remote Working

Office Based

Business Area

ICON Strategic Solutions

Job Categories

Clinical Data Management

Job Type

Permanent

Description

We are currently seeking a Clinical Data Coordinator II to join our diverse and dynamic team. As a Clinical Data Coordinator II at ICON, you will play a pivotal role in designing and analyzing clinica

Reference

JR141730

Expiry date

01/01/0001

Abhisikta Mishra Read more Shortlist Save this role
Manager, Clinical Operations

Salary

Location

China, Guangzhou

Location

Chengdu

Guangzhou

Remote Working

Office or Home

Business Area

ICON Full Service & Corporate Support

Job Categories

Clinical Operations Management

Job Type

Permanent

Description

We are currently seeking a Manager, Clinical Operations to join our diverse and dynamic team. As a Manager, Clinical Operations at ICON, you will play a pivotal role in overseeing the execution of cli

Reference

JR141034

Expiry date

01/01/0001

Jessica Zhong

Author

Jessica Zhong
Read more Shortlist Save this role
CRA II

Salary

Location

Australia, Melbourne

Department

Clinical Monitoring

Location

Melbourne

Sydney

Remote Working

Office or Home

Business Area

ICON Full Service & Corporate Support

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

We are currently seeking a Clinical Research Associate II to join our diverse and dynamic team. As a Clinical Research Associate II at ICON, you will play a pivotal role in designing and analyzing cli

Reference

JR139692

Expiry date

01/01/0001

Krisztina Auth Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above