Associate Outcomes Researcher, MRT

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Associate Outcomes Researcher

Preferred Location: Bulgaria

Mapi Research Trust is currently seeking an Associate Outcomes Researcher to join our team!

Mapi Research Trust is an independent not-for-profit organization specialized in Clinical Outcome Assessment (COA) information and is part of the Commercialization and Outcomes group at ICON, plc.

We are dedicated to improving patients’ quality of life by facilitating access to COA information by collecting, storing, analyzing and distributing COAs catering to the entire scientific community and practitioners with the goal of incorporating patient's voice into  medical research and clinical practice. Mapi Research Trust represents authors of COA, distributes, and licenses over 500 questionnaires.  https://mapi-trust.org//

We are looking for  a passionate, resilient, and inspiring individual to join our team.  You will be joining the Patient-Centered Endpoint Intelligence team, in charge of answering clients’ scientific requests about COAs including support for COA strategy in clinical trials. A demonstrably successful experience in applied research is required either in commercial setting (preferred), or in academics in at least one of these areas: systematic literature review, qualitative research, measurement science (psychometrics). or epidemiology (clinical trial design and analytics). Working knowledge of patient-focused drug development guidance (FDA) or Reflection paper (EMA) is highly preferred. Having a PhD degree in life sciences is preferable but applicants with relevant publications and a Master’s degree with strong SLR or research experience in field of quality of life measurement and psychometrics are also strongly encouraged to apply.

Candidate will express strong interest in patient-centric quality of life and patient experience research and its application in drug development and medical care. 

 Applicants must be able to demonstrate drive and passion, ownership of assigned tasks with being proactive, show critical thinking ability, great attention to details and be comfortable managing a variety of tasks in a timely fashion. The ideal candidate should have excellent reporting and communication skills.

Overview of the Role 

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes, adding value to our business and meeting client needs
• Be the key contact for assigned clients and perform regular operational follow-up meetings to ensure clients satisfaction
• Qualify client needs, lead proposals based on a client idea or RFP, leads projects against timelines and budgets. Anticipate project risks.  Proactively develop and execute mitigating strategies effectively as required.
• Perform literature review projects including preparation of deliverables, literature and internet searches
• Proactively and independently expands knowledge base on department-specific related research methods
• Lead meetings with internal and external clients on operational topics (by conference call or face to face meeting)
• Ensure delivery of finished product at the expected level of quality within the set timelines
• Responsible for administrative follow-up of the projects from launch to finalization
• Maintains awareness of the pharma/biotech/medical device industry landscape as it relates to outcomes research-related trends and challenges
• Performs other duties and tasks as are allocated at the reasonable discretion of the company
• Supports MRT projects on a variety of research-related tasks or with limited scope of scientific expertise and financial tracking
• Supports other project activities as needed and respect the team spirit of collaboration, integrity, and empathy

The ideal candidate will possess:

• PhD in Life Sciences (or Mater degree with competitive track record of research and/or extensive experience in industry or academia)
• Minimum of 4 years’ professional experience in academic or industry environment
• Understanding of scientific research methods and processes, especially systematic literature review, patient-centric drug development guidance and/or quality of life research and psychometrics skills
• Proficiency in Distiller SR or similar software
• Proficiency is Microsoft Excel, and knowledge of best practices of data management
• Strong communication skills written and oral
• Well-developed written and oral communication skills including fluent English written and spoken
• Accuracy and attention to detail
• Excellent customer service skills, including ability to communicate clearly with clients and resolve customer issues or complaints.
• Self-motivated and comfortable working both independently and as part of a team
• Superior time management skills and ability in working in high-demand, rapid turn-over cycles
• Willing to learn and solution-oriented attitude

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.