Clinical Business Operations Support

As a Business Operations Support you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Business Operations  services will primarily support the Global Trial Leaders in all aspects of managed trials, both in-house and outsourced trials, and in working with all types of strategic partners and vendors. You will provide subject matter expertise in the financial system from the initial PO generation through trial/PO closures

What you will be doing:

• Study specific budget management and documentation as it relates to vendor management and oversight of all POs, including finalization, distribution, and closeout.
• Coordinate all eMarketplace/Ariba, eMarketplace Contracting, and Request Navigator activities.
• Liaise with AskGS (Procurement, Accounts Payable, Totality) provide resolution to eMP/Ariba Issues, errors, and mismatches.
• Request vendor submission of corrected invoices, associated credit memos, and work with
• Accounts Payable on invoice resolution and updating financial details in support of the GTL.
• Complete PO migration and reassignment activities for applicable vendors.

You are:

• Associate degree (or equivalent) required and 2-3 years relevant work experience. Bachelor’s degree preferred; however, other relevant experiences and skills may be considered.
• Excellent organization skills, excellent written and verbal communication skills.
• Excellent independent time management skills. Proven ability to plan and track deliverables and timelines.
• Ability to work well in a dynamic environment and able to prioritize and respond to changing needs of the business.
• Proficient Microsoft Office applications

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.