Clinical Operations Manager - Line Management
TA Business Partner
- Full Service Division
About the role
This vacancy has now expired. Please click here to view live vacancies.
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
As a Clinical Operations Manager at ICON, you'll work ensure delivery and development of the Clinical Operations team against key metrics. Work with Leadership to develop and grow capabilities, productivity, and quality.
The role:
* Provide direction and accountability for the operational teams and their delivery at regional and site level.
* Resourcing, line management, training, functional delivery and input on discussions around quality and operational delivery measurements within the Clinical Operations group
* Conduct regular discussions with direct reports and lead team meetings at regional and manager team level.
* Assist with training for CRA Managers and Associates as required.
* Contact for region in regard to operational questions and escalations.
* Work with Director/Senior Director and/or VP Clinical Operations to communicate all critical issues, business growth opportunities, developing key relationships as well as providing input regarding budgeting discussions to drive productivity and quality within the region.
* Drive overall delivery at site and regional level, through your operational team to drive execution of service, client satisfaction, quality and efficiencies.
* Represent Clinical Operations at Sponsor and internal audits.
To be successful in this role you'll need:
* Bachelor's degree
* Minimum 6 years Clinical Research experience, that includes a minimum 4 years relevant experience as a Senior CRA or Principal CRA (in a Lead CRA role), or at least 2 years as a Project Manager, CRA Manager or equivalent job role.
Knowledge of ICH-GCP guidelines and ability to review and evaluate medical data
* Excellent management skills, developed with a collaborative approach to driving performance and success in a global environment
* Direct experience managing Clinical Research Associates is preferred
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture -one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career -both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
#LI-SBA1
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
Day in the life
.png)
Teaser label
IndustryContent type
BlogsPublish date
05/29/2025
Summary
Blood Cancer Day Blood Cancer Day is a powerful reminder of the millions of individuals and families whose lives are affected by hematological malignancies every year. These diseases are complex,
.png)
Teaser label
IndustryContent type
BlogsPublish date
05/22/2025
Summary
World Schizophrenia Awareness Day 2025 Every year on 24 May, World Schizophrenia Awareness Day offers a vital opportunity to raise awareness, dismantle stigma, and celebrate the strength of individ
.png)
Teaser label
Inside ICONContent type
BlogsPublish date
05/08/2025
Summary
Standing Strong on Ovarian Cancer Day: ICON's Commitment to Advancing Care Ovarian cancer remains one of the most challenging gynaecologic malignancies, both in terms of detection and treatmen
Similar jobs at ICON
Salary
Location
Turkey, Ankara
Location
Ankara
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Data Management
Job Type
Permanent
Description
We are currently seeking a Tech Reporting Specialist II to join our diverse and dynamic team. As a Tech Reporting Specialist II at ICON, you will play a crucial role in enhancing our reporting capabil
Reference
JR130613
Expiry date
01/01/0001
Author
Tereza SvobodovaAuthor
Tereza SvobodovaSalary
Location
US, Blue Bell (ICON)
Location
Blue Bell
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Research In-Home Services
Job Type
Permanent
Description
Supervisor, Home Health Supplies (Floor Supervisor)Onsite - Blue Bell, PAWe are currently seeking a Supervisor, Home Health Supplies (Floor Supervisor) to join our diverse and dynamic team. As a Super
Reference
JR129631
Expiry date
01/01/0001
Author
Sasha BrownAuthor
Sasha BrownSalary
Location
US, Salt Lake City (PRA)
Department
Full Service - Early Clinical and Bioanalytical Solutions
Location
Salt Lake City
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Study Start Up
Job Type
Temporary Employee
Description
We are currently seeking a Clinical Trial Recruitment Representative to join our diverse and dynamic team at ICON at our Salt Lake City UT site. Location: On-Site Salt Lake City UTJob Type: PRN/As Nee
Reference
JR129814
Expiry date
01/01/0001
Author
Stephanie CurranAuthor
Stephanie CurranSalary
Location
Czech Republic, Prague
Department
Clinical Monitoring
Location
Prague
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Intern
Job Type
Intern
Description
We are currently seeking an Intern to join our diverse and dynamic team. As an Intern at ICON, you will have the opportunity to gain hands-on experience in a professional environment, supporting vario
Reference
JR131143
Expiry date
01/01/0001
Author
Lauren PritchettAuthor
Lauren PritchettSalary
Location
US, Blue Bell (ICON)
Department
Full Service - Development & Commercialisation Solutions
Full Service - Global Business Services
Location
New York
Blue Bell
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
Program Manager, Labs – Blue Bell PA, Farmingdale NY- Hybrid. Assist the team of PMs in issue resolution / escalation during the lifetime of all trials • Understand your Project Managers’ performa
Reference
JR130137
Expiry date
01/01/0001
Author
Frank LampartAuthor
Frank LampartSalary
Location
United States
Department
Regulatory, Drug Safety/ Quality Assurance & Other roles
Location
United States
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Other
Job Type
Permanent
Description
As a Surgical Science Liaison (Neurosurgery) – Part-time/Contract, you will join the world’s largest and most comprehensive clinical research organization, driven by healthcare intelligence.
Reference
2025-119361
Expiry date
01/01/0001