Clinical Research Lead Assistant

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Clinical Research Lead Assistance  you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

The Clinical Research Lead Assistance provides support for Clinical Trials managed by the Investigator Engagement Organisation. Additional local responsibilities may be required as needed/appropriate for the local geography and/or to cover regional differences.

What you will be doing:

• Office Management (logistics associated with office organisations, supplies), onboarding procurement for new starters
• Administrative support for clinical trials as required – (eg: filing, collection of signatures, invoice reconciliation)
• Mail Management - receipt, distribution, scanning, faxing, couriering
• Document Management – (eg: scan, fax, upload, eTMF maintenance activities)
• In-house administrative support for Site CDCs (eg: CDA creation/follow-up)
• Librarian role
• Support Investigator Engagement business systems and process as required
• Management of local printing and shipment of documents where necessary
• Internal and External meeting support
• Maintenance of collaboration sites
• Maintenance of distribution lists for access (eg.LAN access)
• Office Management will utilise your customer service mindset with your sites focusing on delivering value, building loyalty and trust to create a positive impact and strong relationship with investigators and study coordinators where respect, knowledge and commitment to ICH/GCP guidelines are key to successful trial conduct.
• As applicable, SIP Support for Investigator Engagement:
  • Register site and users by contacting and supporting sites
  • Follow up site profile and facility profile completion
  • Plan work based on CDCs input
  • Connect with SME to coordinate registration strategy
  • Act as SIP SME for the Investigator Engagement team
  • Connect with regional lead (SIP consultant) to track progress
  • Escalate issues appropriately

You are:

• Knowledge of Good Documentation Practices
• Excellent computer skills with experience in a variety of software packages
• Fluency in English both written and oral.
• High level of attention to detail
• Strong self-management, communication and organizational skills
• Flexibility
• Excellent problem solving skills
• Ability to work in a virtual team and across cultures

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.