Collections Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations.

With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

We have an incredible opportunity for a Collections Specialist to join the team.
 

The Collections Specialist (reporting to the AR supervisor) is responsible for collecting outstanding invoices for several ICON Business Units. This role requires building and maintaining strong relationships with internal and external clients and stakeholders to ensure timely collections as well as top of class customer service.
 

The day-to-day duties of the Credit Controller are varied and include :

• Managing Icon’s Accounts Receivable ledger,
• Ensuring timely payments from studies’ sponsors and clients
• Managing unallocated cash,
• Reconciling accounts
• Resolving account queries and disputes.
   

The Collections Specialist must be :

• Fluent in English
• Used to work with tight deadlines and targets.
• Able to work independently on his/her own ledger,
• Able to be a team player by helping others colleagues when required.
   

Preference will be given to candidates who have experience both in high volume, low value ledgers as well as low volume and high value portfolios.
 

Significant preference will be given to candidates with Oracle ERP experience.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below