CTA Supervisor

This is an exciting opportunity to effectively line manage Senior and Clinical Trial Assistants (CTA) staff to ensure productivity, quality performance and continuous development

Job Functions & Responsibilities: 

• Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• As a Supervisor, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs
• As a Supervisor, the employee is expected to recognize the importance of and create a culture of expecting excellence, delivering on commitments and inspiring others
• Ensure staff always meets performance expectations and take appropriate remedial actions as required; make recommendations for promotions if appropriate
• Conduct timely performance reviews and appraisals by acquiring feedback on performance from Clinical Trial Managers, Project Managers and others as required
• Monitor and evaluate workload and liaise with Resource Management and the relevant Project Manager/Clinical Trial Manager as needed to ensure appropriate allocation of resources and optimal utilization and workload
• Participate in the interviewing process for internal and external candidates
• Address issue escalation of findings related to the quality of performance of staff activities
• Contribute towards quality improvement and improvement in metrics
• Measure and improve productivity and profitability of the assigned staff

The successful candidate will have:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• An ability to manage staff and set clear goals and objectives to drive an expectation of excellence
• To develop skills, encourage growth and provide regular performance feedback
• To identify and ensure all necessary training is provided to on an ongoing basis to optimize job performance and knowledge with particular emphasis on all relevant ICON procedures, ICH-GCP and other local regulations
• Emphasis on attention to detail and accuracy
• Excellent team player and provide leadership to junior team members
• Ability to meet deadlines and perform multiple tasks simultaneously
• Proficiency with Microsoft Office Excel and PowerPoint.

Education Requirements:

• Bachelor’s Degree in life sciences or local equivalent
• Minimum of five (5) years of clinical research experience or in-depth proven experience as a CTA/Sr CTA/equivalent job role; Prior line management experience is preferred, but not required
• Comprehensive knowledge of Clinical Research and understanding of ICH-GCP
• Fundamental knowledge of TMF structure with emphasis on ISF requirements required for CTA oversight