Data Collection Expert

As a Data Collection Expert you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

• Acts as first responder to help desk tickets escalating issues to relevant team members as required.
• Supports study teams with scheduling of database migrations.
• Completes Database lock/ unlock activities.
• Conducts Database archival activities
• Maintains access/ documentation for File Transfer Protocol (FTP) server.
• Grants user access to iMedidata and Medidata Rave
• Participates in system testing and assists with other UAT tasks.
• Participates in initiatives to improve processes

You are:

• Bachelor degree in Engineering, Science, or Computer Science is preferred.
• Minimum of 3 years relevant industry experience
• Strong experience in using a help desk ticketing system
• Experience in Rave Administration
• Knowledge of Electronic Data Capture (EDC) systems is preferred.
• Exhibits strong communication skills
• Demonstrates excellent attention to detail

Why ICON?

Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.