Dir, Medical Safety Services
About the role
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Director, Medical Safety Services
This role can be based in US or Mexico
At ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.
Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That's our vision. We're driven by it. And we need talented people who share it.
If you're as driven as we are, join us. You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.
The Role:
To direct Medical and Safety Service projects including but not limited to functional service provider contracts and post marketing surveillance teams to ensure projects run efficiently, accurately and in accordance with ICON standards, regulatory requirements, and contractual obligations to sponsors
* To direct Medical and Safety Service staff/teams as assigned
* To direct regional administration of applicable Medical and Safety Services systems, as directed by senior management
* Assist in providing QPPV services
* Acquire and expand medical and safety services business
Responsibilities
* Post COVIDTravel (approximately 10%) domestic and/or international
* Direct Medical and Safety Service operations, including work distribution, supervision of assigned projects, departmental audits and supervision and mentoring of staff to ensure tasks are completed in accordance with ICON SOPs, Project Specific Procedures, and other applicable regulations
* Serve as a Project Director as assigned on standalone safety, DMC or Endpoint projects including provision of project governance, and oversight of timelines and budgets as appropriate
* Provide line management of all assigned staff
* Direct regional safety system administration and safety database activities to ensure compliance with SOPs, SSPs, and other applicable regulations, as requested
* Keep senior management appraised of any potential/actual study or staffing issues or risks and develop solutions for same
* Actively identify new business development opportunities and prepare business development proposals and client presentations as needed
* Monitor metrics, performance and staffing and issue reports to senior management
* Direct the re-engineering of and implementation of process improvement to improve the efficiency of assigned projects and global MSS processes
* Assist in providing QPPV services as assigned (see attached addendum*)
You will need:
* Significant Medical Safety Services experience including experience in Pharmaceutical/CRO experience.
* Strong organizational skills, ability to manage multiple tasks and meticulous attention to detail.
* Excellent written and communication skills
* Good written and spoken English.
* Proficient in the use of Microsoft Office.
* Bachelor's degree, or local equivalent, in the sciences, or equivalent experience qualification. Masters' degree or higher in the sciences, preferred.
Benefits of Working in ICON:
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
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