Director, Clinical Operations
- Mexico City
- ICON Full Service & Corporate Support
- Clinical Operations Management
- Office Based
TA Business Partner
- Full Service Division
About the role
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JR105242
Director, Clinical Operations
Site: Mexico City
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Responsibilities:
• This is a leadership role responsible for operations of all testing areas in the central lab in Dublin. Testing areas include general safety testing and also customer driven specific testing of complex areas. This position has 6 to 8 direct reports and 40 indirect reports.
• The team is mostly made up of Medical Technicians and Technologists who conduct sample processing and instrument management.
• The laboratory has two divisions Chemistry & Hematology. The Operations Director is responsible for leading & monitoring productivity, operational metrics, budgets, quality improvement & delivery and special projects.
Qualifications:
You will need:
- Desirable 5 years of experience or more as Director, Clinical Operations
- Advanced English for Write / Read / and Talk
- The successful applicant will be scientifically educated preferably to masters level Bachelor’s
- Desirable exp. with customer relationship
- Desirable Clinical Trials Exp
- Previous exp. with Director Level
- Exp. with Project Management
- Previous exp. as Line Manager
- Have worked in a testing laboratory working on projects at a significant scale
- You will already have experience of working with & supporting large teams of technicians as an experienced senior manager
- Imaging Background
Note: Homeworker but you need to have 100% of availability to travel.
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.
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Application process
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Remember: this is our first time meeting you. Read the job description and highlight on your CV those experiences that we should learn about.
One of our experienced recruiters will read your profile and determine if you're fit for the role and the company. We are aware of instances where fake recruitment text messages and emails that can appear to come from ICON have been received by individuals. Always delete suspicious text messages or emails. Never give out personal financial information.
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