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Director, Medical Safety Services / Head of Drug Safety Physicians

  1. Sofia, Warsaw, Bucharest
JR095467
  1. Pharmacovigilance & Patient Safety
  2. ICON Full Service & Corporate Support

About the role

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Director, Medical Safety Services - Europe

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.



The Role:
To direct Medical and Safety Service projects including but not limited to functional service provider contracts and post marketing surveillance teams to ensure projects run efficiently, accurately and in accordance with ICON standards, regulatory requirements, and contractual obligations to sponsors

• To direct Medical and Safety Service staff/teams as assigned

• To direct regional administration of applicable Medical and Safety Services systems, as directed by senior management

• Assist in providing QPPV services

• Acquire and expand medical and safety services business

To be successful in the role, you will have:

• Post COVIDTravel (approximately 10%) domestic and/or international
• Direct Medical and Safety Service operations, including work distribution, supervision of assigned projects, departmental audits and supervision and mentoring of staff to ensure tasks are completed in accordance with ICON SOPs, Project Specific Procedures, and other applicable regulations
• Serve as a Project Director as assigned on standalone safety, DMC or Endpoint projects including provision of project governance, and oversight of timelines and budgets as appropriate
• Provide line management of all assigned staff
• Direct regional safety system administration and safety database activities to ensure compliance with SOPs, SSPs, and other applicable regulations, as requested
• Keep senior management appraised of any potential/actual study or staffing issues or risks and develop solutions for same
• Actively identify new business development opportunities and prepare business development proposals and client presentations as needed
• Monitor metrics, performance and staffing and issue reports to senior management
• Direct the re-engineering of and implementation of process improvement to improve the efficiency of assigned projects and global MSS processes
• Assist in providing QPPV services as assigned

You will need:
• Significant Medical Safety Services experience including experience in Pharmaceutical/CRO experience.
• Strong organizational skills, ability to manage multiple tasks and meticulous attention to detail.
• Excellent written and communication skills
• Good written and spoken English.
• Proficient in the use of Microsoft Office.
• Bachelor’s degree, or local equivalent, in the sciences, or equivalent experience qualification. Masters’ degree or higher in the sciences, preferred.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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