Director, Quality Assurance

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The role:

Our Director role is opened within our Client Relationship Quality Assurance (CRQA) team. This is a dedicated specialty group within Quality & Compliance, comprised of CRQA Leads responsible for providing contracted quality oversight services to clients.  This pivotal role complements and enhances the services provided within the overall Quality & Compliance Department.

Main responsibilities:

• The selected individual will act as a single Icon point of contact for quality internally and externally for a number of clients.

• The CRQA Lead builds the quality to quality relationship with these clients and adds an additional level of focus on the quality aspects that may yield in process improvements.

• The CRQA Lead provides also direct support to the portfolio study teams regarding any quality issues or concerns. 

• The CRQA service is across the Client portfolio regardless of the functional division.

• Director level will have a few CRQA direct reports, manager or senior manager levels.

SKILLS:

• Bachelors degree

• 6 to 10+ years Experience(Track record as QA professionals mostly in GCP/ GMP environment and/ or ClinOps professionals with robust experience in customer management). 

• 6 to 10+ years Experience in auditing, QMS, issue management, risk mitigation, inspection readiness and audit support will be considered.

• Advanced English

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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