Gbl Data Serv Support Spec I

Location: Bangalore

"At ICON, it's our People that set us Apart"

ICON plc, a leading global Contract Research Organization employing 15,000 people in 40 countries. ICON is a global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.

About the GDS Data Services Support Specialist

In this position, the GDS Data Services Support Specialists I is expected to independently work on QAT requests to accurately test the setup of the ICL database setup. This includes but limited setting managing new requests, properly working on requests to manage time, work in a joint effort with the ICL database setup team, etc.

Roles & Responsibilities:

• To create, QC, and transmit protocol specific data files in standard data formats in accordance with client specifications and departmental procedures. To help support any part of this process for any other member of the Global data Services team.*
• To work with the Project Management team and external clients on adding, removing, updating and troubleshooting ICOLABS users and user accounts for various protocols in according to GDS ICOLABS SOP's. To check and document blinding QC of studies setup by other members of the Global Data Services team.*
• To create, QC, and transmit protocol specific data files in custom data formats in accordance with client specifications and departmental procedures. To help support any part of this process for any other member of the Global data Services team.*
• Work on QAT requests so ensure that the ICL database has been setup correctly by the setup team. All issues, questions, comments, suggestions should be properly managed and addressed - communication is essential*
• Perform edit checks on lab data using different applications as designated by GDS Management.*
• To help and assist other staff members of the Global Data Services team in any part of the data creation and loading process to help make the overall data transfer process as efficient as possible.*
• Create, QC and send data files in both a standard and custom data format*
• To setup studies in ICOLABS which includes the setup of studies, additions, modification and removing of ICOLABS users.*
• To QC data files and ICOLABS setup in accordance with GDS SOP's for any member of the Global Data Services team*
• To troubleshoot data load issues into ICOLABS and to work with ICOLABS support and or Client Services to resolve issues*
• Perform edit checks to monitor lab data for cleanliness and validity *
• Work on Remote lab data setup, upload results, check for issues, etc.*
• Work on QAT requests from the ICL database setup team, find and notify team of any issues, questions or comments*
• Any other relevant task designated by GDS Management.

Benefits of working at ICON:

ICON offers an exceptional benefits package that includes a comprehensive health plan, retirement plans, highly competitive pay, corporate bonus plan, time away from work, and other incentives. We provide you with the technology, innovation and resources to be successful in ensuring utmost compliance and operational efficiencies

What's Next?

Following your application if you are successful you will be invited to an initial telephone interview with one of our dedicated recruiters who will be able to provide you with more details of this opportunity.