Inside Sales Account Manager

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Primary Responsibilities Increasemarket awareness,sales andprofitabilityby increasing the number of new clients, new Request for Proposals(RFPs) and New Business Awards (NBAs). • Works closely with Account Directors andengagement partnersto create a plan to enhance newclient penetration. • Connects with newclients and schedules meetingsforthe business developmentteam. • Follows up with new clientsregularly to build meaningfulrelationships. • Researches new clients and identifies newopportunities forICON. • Providesfrequent updatesto the business developmentteamon activity and conversationswith new clients. • Works with the businessdevelopmentteamto prepare for client meetings. • Maintains and manages Salesforce database (SF.com)with all sales activity. • Generates clientinterestfor potentialwebinars, industry meetingsandaudio conferences. • Participatesin the ongoing reviewofICONbusiness development proceduresto ensure consistency on an internationalbasis. • Reviews metrics on a weekly or monthly basisto assess productivity. • Attendsinternalbusiness development calls and meetingsto discuss newopportunities andthe overall sales pipeline. • Learns messaging around ICONdifferentiators and is able to effectively communicate themto clients. • Ability to lead calls and participate in client-facing meetings. • Stand-in to lead RFP process andBDMmeetingsin support ofAccountDirectorswhen needed. • Ability to walk through the entire proposalprocessfromSFentry to client-facing document. • Demonstratesstrong knowledge of organizationalstructure and salesterritories. • Develops a sales methodology and strategy forincreasing newclient penetration. • Executes against a specific account plan;routinely sets andachieves quarterly objectives

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.