Learning & Development Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations.

With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

As a Learning and Development Specialist, you would develop, design, and deliver a variety of learning interventions to ICON employees.

The role:
• Develop, revise, deliver, document and coordinate a variety of Instructor led-training (ILT), online-learning (OLL) or on-the-job training (OTJ) as assigned
• Utilize the learning management system to lead ILT events, including scheduling, handling registrations, updating roster reports and entering completion status.
• Review internal and external training compliance reports and follow up internally and externally with management as necessary
• Identify learning objectives and develop training content and practical activities for internal and external customers, working from assigned brief
• Deliver the full range of training programmes in the functional area and train new trainers in the delivery of these programmes.
• Evaluate and assess effectiveness and quality of assigned training materials, content and delivery methods and actively recommend enhancements
• Provide support for external and internal audits and/or client requests for training history documentation and learning plans, as assigned. Represent IU at internal and external audits.
• Look for and share with the team opportunities for continuous improvement of processes and training programmes
• Travel may be required (approximately 20 - 50%) domestic and/or international.
• Mentor and train new ICON University team members as assigned.
• Handle and or Support ICON University learning initiatives as assigned

You will need:
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Minimum of 2 years of operational and learning & development experience in at least one of the following areas:

• Clinical Operations
• Data Management
• Interactive Technologies
• Learning & Development
• Project Management
• Software/business systems training
• Other operational functional areas as needed
• (Depending on specific function) Demonstrable ability to design and develop self-paced online learning content
• Demonstrates ICON Core proficiencies
• Prior experience conducting presentations or facilitating training in English
• Fluent in English (written and oral)
• Ability to work effectively and efficiently on global networked computers using current software applications

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.