Manager, Clinical Supplies

The ASM Team Lead is a key role supporting the overall ASM team. This role is pivotal in providing daily support to the team as well as to the sponsor’s leadership and customers.

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Manager, Clinical Supplies to join our diverse and dynamic team. As a Manager, Clinical Supplies at ICON, you will play a pivotal role in overseeing the management and distribution of clinical trial materials, ensuring timely delivery and compliance with regulatory standards. You will contribute to the success of clinical research by optimizing supply chain processes and enhancing operational efficiency.

What You Will Be Doing:

• Responsible for managing personnel including workload assignments & transitions

• Provides ongoing day to day oversight & support of operational activities ensuring that personnel complete assigned tasks and responsibilities accurately and timely

• Works to ensure that all projects and work activities are properly staffed and managed to satisfaction of sponsor business leaders.

• Coordinates the onboarding, orientation, and training for new staff.

• Coordinates staffing adjustments and work transitions as needed.

• Ensures personnel comply with sponsor SOP’s and process documentation.

• Assists team in performing process inquiries and process assessments to address issues and inefficiencies.

• Acts as first point of contact for study issues and process issues and escalates as required

• Anticipates, recognizes, and leads, ASM team members in support of resolutions to business issues & needs

• Informs Sponsor leadership of performance issues as needed.

• Liaises with study managers, program managers and country contacts as needed in support of study management and overall processes.

• Works with functional partners and outside vendors to address needs.

• May lead, manage and/or participate in oversight of process improvement projects and special business assignments as agree with sponsor.

Your Profile:

• Bachelor’s degree or equivalent experience, preferably in a scientific or pharmaceutical discipline.

• Extensive experience in managing clinical supplies or related operations, with a thorough understanding of regulatory requirements and industry standards.

• Strong leadership skills with the ability to motivate and guide teams effectively in a fast-paced environment.

• Proficiency in inventory management systems and supply chain methodologies, with a focus on optimizing processes.

• Excellent communication and interpersonal skills, with a proven ability to influence stakeholders and drive successful outcomes.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply