Manager, Investigator Payments

Manager, Investigator Payments - Chennai - Office based hybrid working

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking a Manager, Investigator Payments to join our diverse and dynamic team. As a Manager, Investigator Payments at ICON, you will oversee and manage the investigator payment process for clinical trials, ensuring accurate, timely, and compliant payments. Your role will involve collaborating with cross-functional teams to optimize payment operations, improve processes, and maintain strong relationships with investigators and sites.

What You Will Be Doing:

• Managing the end-to-end investigator payment process, ensuring accuracy, timeliness, and compliance with contracts and regulations.
• Overseeing the calculation, tracking, and processing of payments to investigators and clinical sites across multiple studies and regions.
• Collaborating with clinical teams, finance, and legal departments to ensure alignment and compliance with payment terms and agreements.
• Identifying opportunities for process improvements and implementing strategies to enhance the efficiency and accuracy of payment operations.
• Providing leadership and guidance to the investigator payments team, ensuring effective workload management and fostering a collaborative work environment.
• Resolving payment-related issues and acting as the main point of contact for investigators and sites regarding payment queries.

Your Profile:

• Bachelor’s degree in finance, business administration, or a related field is preferred, with experience in investigator payments or financial operations within clinical trials.
• Proven experience in managing financial processes, with a focus on accuracy, compliance, and process optimization.
• Strong organizational and leadership skills, with the ability to manage multiple priorities and lead a team effectively.
• Excellent communication and interpersonal skills, with a collaborative approach to working with cross-functional teams and external stakeholders.
• Proficiency in financial management tools and systems, with a strong understanding of clinical trial agreements and payment terms.
• Detail-oriented, proactive, and adaptable, with a commitment to delivering high-quality financial operations and supporting investigator relationships.

#L1-MM1

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply