Medical Admin Assistant II

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Jon Description:

Provide administrative support for Medical Affairs and Drug Safety
Distribute Serious Adverse Event Reports to Sponsors, sites, and applicable ICON personnel following Standard Operating Procedures
Distribute Exception Approvals, hospital record, and miscellaneous documentation to appropriate Sponsor contacts following Standard Operating Procedures
File all Medical Affairs and drug safety documents within allotted timeframes
Maintain data entry for Serious Adverse Event and miscellaneous tracking logs for ongoing studies
Assist with organization and planning of meetings, including preparation and distribution of presentations, agendas, and meeting minutes, as requested
Distribute all subject specific material to the appropriate ICON staff
Daily entry into, and maintenance of, appropriate tracking systems (e.g. SAE tracking systems)
Handle mailing activities for Medical Affairs and Drug Safety (iShip, FedEx, Mail room, etc)
Answer SAE Hot Line, and other departmental phone lines as necessary
document contacts and submit to appropriate personnel
Maintain office supplies and equipment as needed by the department
Create, maintain and audit work tracking systems
Train and mentor new MAA staff; serve as back-up to other administrative staff as needed
Ensure accuracy and audit readiness of Medical Affairs and Drug Safety files, and file room as assigned
Perform regular checks of the after hours pager/cell phone and the SAE and PEP hotlines, as assigned
Other administrative tasks as identified and requested by management

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.