Network Engineer III (Dublin)

SUMMARY

Ensure the stability, integrity, and efficient operation of enterprise network and telephony components and related technologies in support of core organizational functions. Apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in support of business processing requirements.

JOB FUNCTIONS

• Demonstrated ability in being a major participant and/or lead for projects based on IT initiatives. Ownership of key tasks/milestones to achieve a successful implementation/closure

• Exemplifies an attitude of ownership and accountability with regards to the responsibilities of the role and works to build this mindset with others on the team.

• Provides expert technical support across multiple enterprise technologies – acts as the subject matter expert on two or more technologies.

• Act as primary technical liaison from networking group to Systems Engineering group.

• Research software and systems products and technologies to justify recommendations and support purchasing efforts.

• Coordinate and participate in key process improvements as they relate to the network and unified communications platforms related to the core infrastructure services environment.

• Act as an escalation point for Service desk tickets and Problem Resolution incidents.

• Planning, coordination, and implementation of network and unified communications installations, upgrades, routine maintenance and vendor-supplied patches in accordance with established Information Technology (IT) policies and procedures.

• Proactively monitors and tune systems to achieve optimum performance levels; provide performance statistics and reports.

• Provide timely response to escalations in accordance with service level agreements (SLAs); act as technical escalation and resource to junior team members.

• Manage enterprise network and unified communications infrastructure. Act as an escalation point for team members supporting these technologies.

• Define and implement strategies for integrating disparate operating environments.

• Design and review of all network and unified communications systems; architect the infrastructure required to support these projects.

• Provide off hours support through the use of a rotating on call procedure

• Travel (approximately 10%) domestic and/or international

EDUCATION

• Bachelor’s Degree, or local equivalent, in related field or equivalent relevant work experience; Industry standard certifications preferred.

EXPERIENCE

• In depth proven experience in a technical position supporting server environments required. Data center experience required.

• A history of individual contribution to successful projects which may include leadership type activities.

• Strong working knowledge of various networking technologies including items such as: TCP/IP, LAN/WAN systems, optimization/performance, SIP, H.323, G.711, G.729, RTP, and remote access technologies.

• Experience installing, configuring, and maintaining network and unified communications hardware and associated equipment.

• Vendor management experience preferred.

• Due to the nature of this position it may be required for the employee to travel. Therefore, dependent on the employee’s location, the employee may be required to possess a valid Drivers license.

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WHAT IS NEXT?

Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity. Applications will close on April 18, 2015.