Outcomes Researcher
- Mexico City, Blue Bell
- Medical & Scientific Affairs
- ICON Full Service & Corporate Support
Talent Acquisition Business Partner
- Full Service Division
About the role
This vacancy has now expired. Please click here to view live vacancies.
Outcomes Researcher - Qualitative
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Outcomes Researcher
The work of the PCO group focuses on patient-centered research, including health related quality of life, disease signs and symptoms, treatment preference, adherence and satisfaction. The group is respected globally for the quality and innovation of their applied qualitative and quantitative work. Much of their work involves Clinical Outcome Assessment (COA) endpoint/instrument selection and regulatory support; COA instrument development and psychometric validation; study design, analysis and interpretation; COA quantitative analysis; utility measurement; and patient preference studies. Our PCO team is based across North America.
We are looking for an individual who is looking to join a consultancy group where research experience is applied within a fast-moving commercial environment. In particular, we are looking for someone who is looking to apply their qualitative research skills.
You will have experience of applied research in an academic or commercial environment, and will have experience in research study design and qualitative data collection, qualitative analysis and interpretation and reporting of study results.
You will also have experience of providing leadership and guidance to more junior staff members and of managing both projects and research teams, including day-to-day liaison with clients. You will also need to be capable of contributing to publications/scientific communications, to demonstrate and actively promote an open and honest working environment, encourage close teamwork and foster knowledge transfer.
The ideal candidate will possess:
- Bachelor's degree, or local equivalent in a related field (such as public health, epidemiology, psychology, anthropology, sociology, or related discipline). Post-graduate qualification in a related field preferred (e.g. MSc, PhD/DPhil, Clinical).
Prior relevant work experience in a similar role.
English advanced fluent
Extensive academic research or market experience in a related outcomes research methodology may offset some of this work experience
- Experience collecting qualitative data through open ended interviews or focus groups
- Experience analyzing qualitative data in the form of transcripts, voice recordings, or other formats
- Experience using qualitative data analysis software such as MAXQDA, ATLAS.ti, or NVivo
Experience developing scientific communication in the form of abstracts, posters, presentations, and manuscripts.
Experience communicating directly with clients
Demonstrated ability to effectively communicate information verbally and in written communication to both internal team members and clients.
Strong problem-solving skills
Demonstrated attention to detail
High proficiency in MS Word, PowerPoint and Excel
Demonstrated ability to identify and analyze project risks and apply lessons learned across projects
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
#LI-DG1
#LI-Remote
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
Day in the life

Teaser label
Inside ICONContent type
BlogsPublish date
10/03/2022
Summary
In traditional clinical trials, patients must attend regular check-ins at hospitals or clinics but fully remote decentralised clinical trials (DCTs) and hybrid trials limit this by replacing the in-pe

Teaser label
Inside ICONContent type
BlogsPublish date
06/16/2022
Summary
The book - 7+ Habits of Highly Effective Medical Directors - explains that Medical Directors are known to be the 'scientific expert, conscience keeper, and people leader, as well as being the external
Similar jobs at ICON
Salary
Location
US, Blue Bell (ICON)
Department
Drug Safety & Pharmacovigilence
Location
Los Angeles
San Antonio
Raleigh
Blue Bell
Long Beach
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Medical Director
Job Type
Permanent
Description
We are currently seeking a Medical Director (Ophthalmology) to join our diverse and dynamic team. As a Medical Director at ICON, you will play a pivotal role in driving medical initiatives within proj
Reference
JR131407
Expiry date
01/01/0001
Author
Muna NelkeAuthor
Muna NelkeSalary
Location
US, Blue Bell (ICON)
Department
Drug Safety & Pharmacovigilence
Location
Raleigh
Blue Bell
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Medical Director
Job Type
Permanent
Description
We are currently seeking a Medical Director (Oncology) to join our diverse and dynamic team. As a Medical Director at ICON, you will play a pivotal role in driving medical initiatives within project t
Reference
JR129021
Expiry date
01/01/0001
Author
Muna NelkeAuthor
Muna NelkeSalary
Location
US, Farmingdale, NY
Department
Full Service - Development & Commercialisation Solutions
Location
New York
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Medical & Scientific Affairs
Job Type
Permanent
Description
Manager, Scientific Affairs- Farmingdale NY Hybrid The Manager, Scientific Affairs, acts as a scientific and technical liaison between business development and laboratory operations. The Manager, Scie
Reference
JR129839
Expiry date
01/01/0001
Author
Frank LampartAuthor
Frank LampartSalary
Location
United States
Department
Medical Affiars & Medical Writing Roles
Location
United States
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Medical & Scientific Affairs
Job Type
Permanent
Description
As a Senior Medical Director, Biotech you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-119362
Expiry date
01/01/0001
Author
Melissa BennerAuthor
Melissa BennerSalary
Location
United States
Department
Medical Affiars & Medical Writing Roles
Location
United States
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Medical & Scientific Affairs
Job Type
Permanent
Description
As a Medical Information Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-120071
Expiry date
01/01/0001
Author
Kala MurphyAuthor
Kala MurphySalary
Location
US, Blue Bell (ICON)
Department
Drug Safety & Pharmacovigilence
Location
Boston
Cary
Lexington
Los Angeles
Portland
San Antonio
Whitesboro
Raleigh
Knoxville
Charlotte
Mt. Pleasant
Hickory
Rocky Mount
New York
Bristol
Wilmington
Salisbury
Downers Grove
McFarland
Blue Bell
Piedmont
Rochester
US, Walter Reed Army Institute of Research
Long Beach
Remote Working
Home or Office
Business Area
ICON Full Service & Corporate Support
Job Categories
Medical Director
Job Type
Permanent
Description
We are currently seeking a Medical Director (Pulmonology) to join our diverse and dynamic team. As a Medical Director at ICON, you will play a pivotal role in driving medical initiatives within projec
Reference
JR131441
Expiry date
01/01/0001
Author
Muna NelkeAuthor
Muna Nelke