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Outcomes Researcher - Rater Training (Patient Centered Outcomes)

  1. Blue Bell
JR116748
  1. Medical & Scientific Affairs
  2. ICON Full Service & Corporate Support

About the role

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Outcomes Researcher – Clinical Rater Training

Homebased, US

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.


The work of the PCO group focuses on patient-centered research, including health related quality of life, disease signs and symptoms, treatment preference, adherence and satisfaction. The group is respected globally for the quality and innovation of their applied qualitative and quantitative work. Much of their work involves Clinical Outcome Assessment (COA) endpoint/instrument selection and regulatory support; COA instrument development and psychometric validation; study design, analysis and interpretation; COA quantitative analysis; utility measurement; and patient preference studies. Our PCO team is based in US (San Francisco, Boston, Gaithersburg, Raleigh), UK (London, Abingdon), France (Lyon) and Germany.

The essential job duties include:

  • Creates tools and assessments to ensure effective training of clinical outcomes assessment raters/interviewers
  • Creates and maintains a system to document COA training to ensure completeness and quality of training
  • Direct communication with client to ensure training meets the full needs of the sponsor and to promote effective working relationships
  • Assist with developing proposals for rater training/COA administration training and other business development activities
  • Performs trainings (in-person and remote) for large and small groups
  • Occasional travel necessary (<20%)

Preferred Qualifications:

  • Post-secondary education, particularly in related fields such as psychology, social work, nursing, public health, etc.
  • 2 or more years of experience in administration of clinical outcomes assessments, clinical efficacy assessments, performance outcomes measures, or comparable experience
  • Experience delivering Rater training, developing education materials.
  • 2 or more years of experience with structured/semi-structured clinical interviews or comparable experience
  • Certification in the following an advantage but not essential: PANSS, C-SSRS, MCCB, Timed Up and Go, ADCS-CGIC, IADL, SCID-5, ADAS-Cog, MMSE, MoCA, Weschler Adult/Weschler Childrens (WAIS/WISC), symptom inventory
  • Familiarity with FDA, GCP, ICH and/or other state/federal agency guidelines and best practices
  • Familiarity with IRB requirements
  • Clinical research/clinical trials experience
  • Microsoft Office suite/applications familiarity (particularly Excel and PowerPoint)


Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.


We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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