Pathology Manager
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About the role
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- The Pathology Manager will manage the activities of the laboratory department within quality and budgetary guidelines.
- Ensures work in accordance of agreed turn- around time.
- Monitors and review proficiency testing, operational and department budget, laboratory quality control data, quality control systems and corrective actions. Conceive and implement continuous improvements and operational updates.
- Assists in developing and responsible for managing metrics related to all of the above.
- Develop, implement and manage to performance standards for staff related to quality and efficiency, including productivity.
- Manages the adherence to written internal and external quality control procedures in order to ensure the quality of the results.
- To evaluate means and standard deviations for quality control materials and maintain Corrective action logs as appropriate.
- Responsible for the quality and timelines of technical procedures to ensure full compliance with CAP, relevant government regulations, GDP and other relevant standards as determined by the company Monitors reagents and supplies for section and assists in the performance of all related tasks for managing inventory.
- Builds strong and effective teams, valuing different contributions; works with and through others, involving people in issues that affect them. Assist management in the recruitment and selection of staff.
- Operates independently with a willingness to make decisions; Projects credibility and makes a professional and positive impression on others;
- Monitors progress and holds self and others accountable. Liaise with clients, vendors and staff on all department issues.
- Maintains oversight of reagent and supply orders and approval of inventory purchases together with invoice coding. Assists the Corporate procurement team and negotiates pricing and service requirements with Vendor representatives in the best interest of ICON.
- Effectively monitors laboratory operations in section and provides guidance to staff for all issues that arise including but not limited to, instrument failures,reagent/ quality control issues, sample integrity issues, delays in testing and communication of abnormal result.
- Identifies the key elements of a situation and any gaps and inconsistencies in data. Makes rational judgments from available information and analysis.
- Actively participates in Root cause analysis investigations and process improvement initiatives. Responsible for timely and accurate responses to Quality Issues assigned to them and/or their department.
- Acts as a coach and mentor and shares expertise. Maintain a positive working environment ensuring staff motivation in particular periods of high workloads. Maintain low levels of staff turnover, actively contributing to the retention of key individuals.
- Manages the evaluation of and validation of new methodologies and instrumentation works closely with Global Validations Department.
- Works very closely with other departments, such as Project Management, LIS, Scientific Affairs, Global Validations, QA, Client Services and Global Labs.
- Interacts with clients and internal/external auditors.
- Responsible for the evaluation of work performance of Technical laboratory staff in the section and for employee performance evaluations.
- Review daily, weekly, and monthly metrics for assigned departments and implement as necessary staffing reallocation to ensure efficiency and quality.
- Be aware of all pertinent employee health and safety regulations and requirements for their assigned department and manage compliance to same.
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON
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