Patient Recruitment Associate
- Canada, Multiple US Locations
- Feasibility, Patient Recruitment
- ICON Full Service & Corporate Support
- Hybrid: Office/Remote
About the role
This vacancy has now expired. Please see similar roles below...
Patient Recruitment Associate-United States-Homebased
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
Title: Patient Recruitment Assistant- This is a contract position
Location: Remote (USA)
Summary: The Patient Recruitment assistant is integral to support the growth and success of Accellacare as an organization. The Patient Recruitment Assistant will encourage patients to participate in clinical research studies. They will conduct phone screens, review patient’s basic medical information to determine eligibility, discuss research opportunities, maintain the patient database, and report recruitment outcomes.
Duties:
- Screen potential study participants accordingly to protocol inclusion and exclusion criteria by asking study specific questions
- Review, enter and edit patient information into clinical trial management software
- Book patients into site schedulers ensuring that entries are accurate and up to date
- Read and understand the purpose and inclusion/exclusion criteria for each protocol
- Respond to all leads within a 24 hour time period
- Identify appropriate study opportunities for interested volunteers based on knowledge of clinical trials and neighboring locations
- Problem solve and create contingency plans to optimize enrollment
- Effectively communicate importance of research participation to volunteers
- Provide an exceptional patient experience by building positive rapport and consistent follow-up
- Strive to meet personal and team targets
- Work in strict confidentiality in all forms including electronically, written form and verbal
- Accountable for delivering high quality, accurate work, ensuring all administration is filed accordingly
- Self-motivated, organize own workload to ensure effective delivery of delegated tasks and projects
- Business curiosity that encompasses ICON values
To be successful, you will have:
- Excellent communication – written and verbal skills
- Experience in marketing or sales position will be considered an asset
- Ability to creatively think for out of the box ideas on marketing and research promotion
- Excellent interpersonal skills and telephone manner
- Pro-active, flexible and able to multi-task
- Good organizational skills with attention to detail
- Able to work under pressure and tight deadlines
- Self-motivated
- IT literate
- A basic understanding of medical terminology would be helpful but not essential
#LI-MO1
Assistant(e) au recrutement des patients
Le poste d’assistant(e) au recrutement des patients est essentiel pour soutenir la croissance et la réussite de l’organisation Accellacare. L’assistant(e) au recrutement des patients encourage les patients à participer à des études de recherche clinique. Il ou elle effectue des entretiens téléphoniques, passe en revue les données médicales de base des patients pour déterminer leur admissibilité, discute des possibilités d’études de recherche, met à jour la base de données des patients et rapporte les résultats du recrutement.
Fonctions :
• Filtrer les participants potentiels pour une étude en fonction des critères d’inclusion et d’exclusion du protocole et en posant des questions spécifiques à l’étude;
• Passer en revue, entrer et modifier les informations sur les patients dans le logiciel de gestion des essais cliniques;
• Inscrire les patients dans les planificateurs du centre d’étude en veillant à ce que les entrées soient exactes et à jour;
• Lire et comprendre le but et les critères d’inclusion et d’exclusion de chaque protocole;
• Répondre à tous les participants potentiels dans un délai de 24 heures;
• Identifier les possibilités d’études appropriées pour les volontaires intéressés en fonction de la connaissance des essais cliniques en cours dans les centres à proximité;
• Résoudre les problèmes et créer des plans d’urgence pour optimiser les inscriptions;
• Communiquer efficacement l’importance de la participation à la recherche aux volontaires;
• Offrir une expérience exceptionnelle pour les patients en établissant une relation positive et un suivi cohérent;
• S’efforcer d’atteindre ses objectifs personnels et ceux de l’équipe;
• Travailler en respectant les normes de confidentialité sous toutes ses formes, pour toute communication, par voie électronique, écrite et verbale;
• S’assurer de fournir un travail de haute qualité et précis, en veillant à ce que les documents soient déposés auprès du service administratif approprié;
• Être motivé(e), et organiser sa propre charge de travail pour assurer une exécution efficace des tâches et des projets qui lui sont confiés;
• Montrer un intérêt et une curiosité envers la société qui englobe les valeurs d’ICON.
Pour réussir, vous devez posséder ce qui suit :
• D’excellentes habiletés en communication écrite et verbale;
• Une expérience dans un poste de marketing ou de vente sera considérée comme un atout;
• Une capacité à penser de manière créative pour trouver des idées originales en matière de marketing et de promotion de la recherche;
• D’excellentes compétences interpersonnelles et de bonnes manières lors d’entretiens téléphoniques;
• Une attitude proactive et flexible ainsi que la capacité d’effectuer plusieurs tâches à la fois;
• De bonnes capacités d’organisation avec souci du détail;
• Une capacité de travailler sous pression et dans des délais serrés;
• Une bonne motivation;
• Des connaissances en informatique;
• Une compréhension de base de la terminologie médicale est jugée utile, mais pas essentielle.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
Day in the life
Teaser label
Career ProgressionContent type
BlogsPublish date
05/10/2024
Summary
Although many employers are returning to the office, we’re still seeing a mix of both video and in-person interviews in application processes. Early in 2020, the number of companies using video interv
Teaser label
Our PeopleContent type
BlogsPublish date
02/28/2023
Summary
John Bailey, one of ICON's Veteran Leadership Transition Program Alumni shares his path from serving in the armed forces to joining the clinical research industry. ICON's Veteran Leadership Transit
by
John Bailey
Teaser label
Career ProgressionContent type
BlogsPublish date
12/21/2022
Summary
Salary expectations used to be something discussed after an interview process but now it’s something most recruiters typically ask within the first conversation. This is to ascertain if the remune
by
Jamie Kempski
Similar jobs at ICON
Salary
Location
US, Downers Grove, IL
Location
Downers Grove
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Feasibility
Patient Recruitment
Job Type
Temporary Employee
Description
Title: Patient Recruitment Assistant- This is a contract positionLocation: Hybrid Position - Downers Gove/Oak LawnPatient Recruitment assistant is integral to support the growth and success of Accella
Reference
JR123760
Expiry date
01/01/0001
Author
Mitzi OvertonAuthor
Mitzi OvertonSalary
Location
India, Bangalore
Department
Study Start Up
Location
Bangalore
Bengaluru
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Feasibility
Job Type
Permanent
Description
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own I
Reference
JR123508
Expiry date
01/01/0001
Author
Moushami RoyAuthor
Moushami RoySalary
Location
US, Blue Bell (ICON)
Department
Study Start Up
Location
Boston
Brentwood
Cary
Farmingdale
Lexington
Los Angeles
Portland
San Antonio
Whitesboro
Raleigh
Winston-Salem
Knoxville
Charlotte
Mt. Pleasant
Hickory
Rocky Mount
Bristol
Wilmington
Salisbury
Downers Grove
McFarland
Blue Bell
Piedmont
Rochester
Long Beach
Remote Working
Hybrid: Office/Remote
Business Area
ICON Full Service & Corporate Support
Job Categories
Feasibility
Job Type
Permanent
Description
Manager, Global FeasibilityLocation: Decentralized, USAt ICON, it’s our people that set us apart.As a global provider of drug development solutions, our work is serious business. But that doesn’t mean
Reference
JR123349
Expiry date
01/01/0001
Author
Kris CostelloAuthor
Kris Costello