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Product Analyst

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About the role

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PRODUCT ANALYST
LIMERICK
 
The Product Analyst is responsible for leading the analysis of multiple complex initiatives, recommending the most viable potential solutions to the product owner (including cost-benefit opinion) and creating the corresponding technical documentation required by the software team, enabling the creation of technology products that exceed end user expectations whilst meeting all quality and process requirements. The Product Analyst is expected to have a strong command of technology and innovation with excellent language and negotiation skills in order to use their knowledge to collaborate with software development and guide the product owner on the most appropriate solution(s) required to fulfil the product owner’s vision, providing solutions to technical and operational challenges likely to emerge.
 
The Product Analyst will have, or gain, an in-depth knowledge of Firecrest products, infrastructure, objectives, vision, project landscape and operational challenges, thereby maximizing the ability to leverage existing products and processes, or recommend external support, in order to design the most operationally efficient end-product.
 
The Product Analyst will independently seek out consultation and collaboration with any cross-divisional stakeholders deemed necessary to design, spec and build the final solution.
 
The Product Analyst will be familiar and comfortable with agile product development and will work closely with Software during sprints to tackle product challenges and implement solutions, providing all supporting documentation required by the development team.
 
 
JOB FUNCTIONS/RESPONSIBILITIES
 
•                 Proactively communicate and collaborate with all stakeholders to elicit and analyse requirements, reconcile conflicts, deconstruct high-level information, abstract low-level information and deliver the appropriate system delivery lifecycle artefacts.
•                 Develop business analysis communication and requirements management plan.
•                 Assess capability gaps, identify relationships and dependencies between new and existing systems and evaluate proposed solutions against enterprise architecture principles and objectives.
•                 Act as a liaison and negotiator between the business community and the software organisation, continually seeking opportunities to increase customer satisfaction, deepen client relationships and manage client expectations effectively.
•                 Review and evaluate delivered solutions to assess whether expected benefits are being achieved.
•                 Produce innovations for continuous improvement, and facilitate its implementation.
•                 Undertake other reasonably related duties as may be assigned from time to time.
•                 Recognize, exemplify and adhere to ICON’s values which centre around our commitment to people, clients and performance.
•                 As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
•                 Ensure that the product complies with all ICON SOPs, Testing and QA requirements. Write new SOP’s, business processes, supporting documents etc as required.
•                 Ensure that products are industry leading, stable, scalable, cost effective and enable cross-selling of other ICON and / or Firecrest services.
 
 
 
EXPERIENCE, SKILLS, KNOWLEDGE REQUIREMENTS
 
•                 Minimum of 5 years of Business Analyst experience, preferably with emphasis on products in the medical, clinical trial or patient sector
•                 Proven ability to deliver projects (not necessarily technology projects) to the satisfaction of internal or external clients
•                 Proven ability to work within a team and to collaborate in a cross-functional role.
•                 Strong written and communication skills and an ability to work with both technical and business stakeholders.
•                 Extremely comfortable in a fast-paced environment that requires excellent time-management and the ability to multi-task and prioritize effectively.
•                 Experience writing technical documentation to support product development

•                 Experience working in agile s

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