Project Analyst I, COA Licensing

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

In collaboration with ICON, Mapi Research Trust is a non-profit, full-service provider, promoting the use of Clinical Outcomes Assessments (COAs) in studies, and encouraging exchanges of Patient-Centered Outcomes (PCO) and Clinical Outcome assessments information among academics, pharmaceutical companies, and health researchers. Since the mid-90′s we have been collecting and processing PCO information to provide reliable, comprehensive and up-to-date information services.

We offer free and subsidized access to Clinical Outcome Assessments information, licensing and their derivatives for thousands of independent and academic research programs in over 130 countries every year, and we maintain the world’s largest library devoted exclusively to COAs. Through our PROQOLID & PROLABELS databases, we create vital links among those at every level of Patient-Centered Outcomes studies. 

The Trust was founded with the mission of centralizing and quickly disseminating reliable, exhaustive questionnaire information to the scientific community. 

Mapi Research Trust is the largest single COA licensing provider and the most trusted name in distribution of COA instruments exclusively representing over 600 COAs.

The Role:

The Project Analyst I plays an active role in the Mapi Research Trust’s client services team (PROVIDE) through providing guidance and administrative support on assigned projects and tasks related to clinical outcome assessment (COA) licensing and translation services. The Project Analyst I develops skills by working closely with other members of PROVIDE, client, clinical/scientific teams, and/or internal and external clients and vendors as-needed for successful project execution.                                                                          

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

• Responsible for performing assigned project tasks while adhering to timelines, SOPs and performance metric standards.

• Measures and tracks project-related KPIs

• Handles project administrative duties including scheduling requirements, processing of external invoices, etc

• Supports project meetings and the resolution of issues, project recaps and corrective/preventative action.

• Understands and owns portions of the COA licensing and translation project scope.

• Supports accurate tracking and regular upkeep of financial data on assigned tasks and projects.

• Communicates efficiently and effectively within/outside of project team, and communicates regularly with senior project team members about project tasks.

• Performs other duties and tasks as are allocated at the reasonable discretion of the Company, such as generating and analyzing reporting and maintaining shared knowledge resources.

To succeed you will need:

• 0-3+ years of experience in client services and/or project coordination

• Previous experience working remotely, preferred

• Fluency in English both orally and in writing, with excellent communication skills, experience working on international teams a plus
• Process-driven and strong attention to detail with superior organizational skills
• Strong team player
• Experience in managing multiple, varied tasks simultaneously and independently
• MS Office Suite

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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