Research Associate II, Mapi Research Trust

Research Associate II, Office based, Lyon (France)

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Research Associate II

Office based (Lyon, France)

Mapi Research Trust (MRT) is a non-profit organization dedicated to improving patients’ quality of life by facilitating access to Patient-Centered Outcome (PCO) information. We promote scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient’s voice into every step of the development process of new treatments. https://mapi-trust.org.

We are looking for a Research Associate II to join our MRT team in Lyon.

As part of the Database Team, you will manage databases projects by updating existing data with appropriate questionnaires / drugs & devices / guidelines, according to predefined selection criteria to have the most comprehensive databases and facilitate response to customer requests.

Overview of role:

• Selecting questionnaires / drugs & devices / guidelines to be included in our databases; proposing spontaneously different scenarios and recommendations, structured and documented propositions

• Selecting relevant articles

• Extracting and entering scientific data by

  • Searching for relevant information

  • Including/updating data collected (incl. those from author) into BackOffice (regular update, feedback from colleagues, clients, etc.)

  • Performing data Quality check

  • Sourcing and filing the related documentation

• Contacting authors to request information on questionnaires

• Answering questions related to databases about content and user experience

• Participating in client demos by WebEx/TC, F2F

• Writing Scoring instructions for instruments distributed by MRT

• Performing Internet watch on technologies and scientific information (Health authorities, etc.)

• Participating in writing abstracts and posters

• Reporting: update of tables and monthly dashboards

• Participating in the continuous improvement of the team processes

• Participating in the training program for new team members or external resources

• Solid knowledge of the development and validation of COAs

• Client focus:

  • Customer service skills, including ability to communicate clearly and positively with clients (clarifying by questioning and reformulating) and resolve customer issues or complaints.

• Project Management:

  • Ability to lead meetings, to qualify and formulate the need and requirement

  • Excellent ability to prioritize and organize multiple simultaneous tasks to ensure timely and accurate completion. Requires effective use of organizational and time management skills. Ability to propose different scenarios according to the priorities

  • Excellent ability to present information effectively, clearly, concisely and positively both orally and in writing (reports, instructions, procedures, guidelines, work note, work documents, specification, training session, abstracts, posters, article, marketing documents…)

  • Excellent ability to carry out instructions furnished in written or oral form, with attention to detail

  • Efficiently manage own workload with respect to project scope, timelines and quality

• Information search:

  • Excellent ability to search, find, evaluate relevance of, analyze, interpret, summarize, and compile data from various research sources

  • Ability to find new sources of information specifically related to a project

• Fluency in English (written/oral)

• Excellent ability to work with minimal supervision and demonstrate appropriate initiative when making decisions and problem-solving. Demonstrate flexibility and an open minded approach to task completion

• Excellent ability to understand, apply, and use personal computers and various software applications (e.g. OUTLOOK, WORD, EXCEL, PowerPoint, Acrobat, etc.), and browse the Internet (visible and invisible web)

• Ability to effectively work independently, as well as part of a team and with a diverse group of individuals in an international context

• Ability to maintain confidentiality of information regarding company financial and other information

• Excellent ability to establish and maintain cooperative working relationships with others contacted in the course of work; teamwork and consensus-building skills, sharing of useful information and experience

• Excellent ability to understand and use scientific techniques and methodological approaches

• Ability to spot issues related to projects or organization, propose corrections or escalate to management team

What you need

• Master’s degree or local equivalent in Life Sciences

• Masters / Degree in Database / Document management / Scientific information specialist

• Minimum of 2 years’ professional experience

• Project Management

• Statistics knowledge would be a plus

• Clinical research knowledge would be a plus

• Strong communication skills written and orally

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

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