RFI Specialist/RFI Writer

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

What will you be doing?

As a RFI Specialist/Sales and Technical Writer, you are a key member of the Sales Operations team; developing, writing, and finalizing responses to client and prospect RFIs. You coordinate the interaction between Business Development and key business leaders within ICON, collecting the most pertinent and strategic content for RFIs. You also maintain and improve upon RFI processes, while developing and managing the collective RFI content library. You also lend your writing skills to the creation and editing of content for both internal and external sales materials.

What do you need to have?

• Undergraduate degree from an accredited institution or international equivalent.
• 1-3 years of professional writing experience, preferred, including:
• Demonstrated writing skills, including composition of effective and strategic RFIs and/or sales documents. 
• Knowledge of CRO/pharmaceutical industry or sales support activities.
• Applied analytical and strong organizational abilities and a dedication to quality and reliability in all work tasks.
• Ability to manage relationships with internal customers.
• Ability to work under deadline pressure, while maintaining accuracy and detail.
• Basic project management skills, with the ability to lead multiple projects simultaneously.
• Previous experience using computerized information systems and standard application software (ie, Windows, MS Office):
• Proficient with Word.
• Experience with SharePoint, PowerPoint, and Excel preferred.
• Must read, write, and speak fluent English. 

Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.