Senior Manager, Quality Assurance

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Icon plc now have an exciting opportunity to join our Client Relationship Quality Assurance (CRQA) team Quality Assurance Senior Manager. This position can be done remotely and we are considering candidates from EMEA or LATAM.

This is a dedicated specialty group within Quality & Compliance, comprised of CRQA Leads responsible for providing contracted quality oversight services to clients. This pivotal role complements and enhances the services provided within the overall Quality & Compliance Department.

MAIN RESPONSIBILITIES:

• The selected individual will act as the single Icon point of contact for quality internally and externally for a number of clients.
• The CRQA Lead builds the quality-to-quality relationship with these clients and adds an additional level of focus on the quality aspects that may yield in process improvements.
• The CRQA Lead provides also direct support to the portfolio study teams regarding any quality issues or concerns.
• The CRQA service is across the Client portfolio regardless of the functional division.

SKILLS:

• We are looking for Bachelors degree candidates that have a proven track record as QA professionals mostly in GCP/ GMP environment and/ or ClinOps professionals with robust experience in customer management.
• Experience in auditing, QMS, issue management, risk mitigation, inspection readiness and audit support will be considered.
• Communication skills

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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