Senior Outcomes Researcher, Patient Centered Outcomes (Patient Preference)
- Raleigh, Lyon, Burlington, Reading, Blue Bell
- Medical & Scientific Affairs
- ICON Full Service & Corporate Support
- Remote
TA Business Partner
- Full Service Division
About the role
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ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research by providing outsourced services to pharmaceutical, biotechnology, medical device, and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
ICON plc is looking for a Senior Outcomes Researcher – Patient Centred Outcomes to join our collaborative team environment to deliver the most scientifically robust, patient-relevant, solutions at the right time, ensuring patients’ access to innovative therapies and improving lives.
You will join ICON’s market-leading Patient Centred Outcomes (PCO) experts as part of ICON’s Insights, Evidence & Value practice. Insights, Evidence & Value sits within ICON's Commercial Solutions, a market leader providing a range of services to the Pharmaceutical and Medical Device industries spanning Clinical Outcomes Assessments (COA), Health Economics, Epidemiology, Pricing & Market Access, Medical Communications and Real World Evidence.
Who are we?
ICON’s Insights, Evidence & Value group provides services geared to elicit high-quality patient-centred data to guide healthcare decision-making. Our group brings together a large team of Outcomes Research scientists and consultants with expertise in the selection, development, and validation of patient-reported outcomes (PROs) and other COA instruments, as well as the analysis of COA data. The group has a deep understanding of the marketplace and regulatory landscapes and helps decision-makers understand the value of patient-centred outcomes and estimate the impact of new health technologies from the patient’s perspective.
Senior Outcomes Researcher
ICON Patient Centred Outcomes (PCO) is part of ICON plc, a leading global Clinical Research Organization headquartered in Dublin, Ireland. Our PCO group undertakes consultancy projects for international clients in both the pharmaceutical and medical device sectors, supporting the development of medicines and clinical trials.
The work of the PCO group focuses on patient-centred research, including health-related quality of life, disease signs and symptoms, treatment preference, adherence and satisfaction.
The group is respected globally for the quality and innovation of its applied qualitative and quantitative work. Much of their work involves Clinical Outcome Assessment (COA) endpoint/instrument selection and regulatory support; COA instrument development and psychometric validation; study design, analysis and interpretation; COA quantitative analysis; utility measurement; and patient preference studies.
We are looking for an individual who is looking to join a consultancy group where research experience is applied within a fast-moving commercial environment.
You will also have experience in managing both projects and research teams, including day-to-day liaison with clients. You will also need to be capable of contributing to publications/scientific communications, demonstrating and actively promoting an open and honest working environment, encouraging close teamwork and fostering knowledge transfer.
The Role
Scientific
Perform background and targeted literature reviews as well as critiques of studies
Develops study designs based on sound understanding and awareness of best practice guidance on preference elicitation techniques, such as discrete choice experiments (DCE), best-worst scaling (BWS), thresholding, or MCDA swing weighting.
Reviews or develops drafts of protocols and initial drafts of interview guides with limited direction
Oversees data collection and management, including efficient and effective delegation and oversight; conducts primary data collection, including moderating or co-moderating focus groups and/or conducting one-on-one interviews
Conducting user acceptance tests of data collection instruments (e.g. patient preference surveys)
Leads the cleaning of data, proficient in the analysis of discrete choice experiment surveys and other stated-preference methods to lead and guide the conduct of detailed quantitative analysis, write up of results, and generation of reports fit for client submission
Independently prepares near-final drafts of site training materials, basic report sections and first drafts of dossiers, statistical analysis plans, gap analyses, complex report sections, and manuscripts
Develops deliverable documents (slide decks and reports) including supporting the development of comprehensive sets of sound recommendations on scientific methods and approaches that help clients meet their goals as well as identify those that will not help clients meet their goals
Commercial and operational
Conceptualizes and drafts, or leads, a complete proposal based on a client idea or RFP.
Communicates effectively with clients contributing to the development of client relationships,
Communicates effectively with vendors and research partners such as clinical sites and patient advocacy groups.
Requirements
Bachelor's (or higher) degree in a related field (such as sociology, anthropology, statistics, public health, epidemiology, psychology, or related discipline) or proven relevant experience
Fluency in English both orally and in writing, with excellent interpersonal skills.
Experience in a related field in academic or industry environment
Understanding of scientific research methods and processes
Strong understanding of research methods and good clinical practices in the context of clients' needs
Basic understanding of problem structuring methods, and preference elicitation methods
Knowledge of practical research implementation (IRB process, data collection and management) and qualitative and quantitative analysis
Well-developed written and oral communication skills, including fluent English, both written and spoken
Accuracy and attention to detail
The ability to work effectively as part of a team with a high degree of self-motivation
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
Day in the life

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