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Senior Site Activation Lead

  1. Lisbon
JR121248
  1. ICON Full Service & Corporate Support
  2. Site Activation
  3. Hybrid: Office/Remote

About the role

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Senior Site Activation Lead - Poland, Warsaw

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

We are currently seeking Senior Site Activation Lead to join our diverse and dynamic team. The Site Activation Lead is responsible for ensuring the successful and timely activation of investigative sites to ensure that sites are activated in line with the study timelines and client expectation. The Site Activation Lead provides oversight for activities associated with substantial amendments as required. The Site Activation Lead is the functional representative of the Study Start Up department at the project team level.

What You Will Be Doing:

  • Prepare/contribute to client and project specific site activation strategy and site activation plan and work cross-functionally to ensure that the sites and countries chosen optimize opportunities for successful delivery of the project for the benefit of the client and of ICON.
  • Ensure adequate oversight of project in terms of timely delivery of key timelines and that the impact of missed deliverables is understood by all key stakeholders.
  • Attends client calls, where required and ensures that both the interests of the client and of ICON are robustly defended.
  • Solicits the engagement and the contribution of key study stakeholders to ensure optimum performance and cross-collaboration.
  • Creates and maintains an environment of "trusted partner" which allows successful delivery of site activation through clear and open dialogue and use of "best practice" communication.
  • Invokes lessons learned and defines and uses other strategies/tools as required to assure optimized delivery and client satisfaction.
  • Support sales preparation materials and calls including bid-defense and study kick-off meetings where required.
  • Oversees day to day delivery of all aspects of site activation in the projects assigned.
  • Ensures that each project has a site activation plan and that the study is being conducted in accordance with that plan and in an effective manner which meets sponsor timelines and expectations and is in compliance with ICON/client KPIs, ICON/client SOPs, reporting norms, appropriate regulations and ICON's quality standards
  • Ensure that tasks associated with substantial amendments during the site activation and maintenance phase of the clinical trial are being coordinated and reported to a high standard and to the client satisfaction
  • Ensure effective resource planning and allocation within projects assigned.
  • Works with relevant management to ensure effective utilization and recovery of site activation resources within projects assigned and that those resources are budgeted and contracted.
  • Effectively embrace and foster change with respect to process improvement initiatives across site activation.
  • Works closely with peers to ensure global consistency in the successful execution of site activation activities & services across the SSU function.
  • Ensures that study performance is objectively & systematically measured and reviewed on a regular basis & reports status to relevant management
  • Manages and escalates any significant variations to study budgets, identifies out of scope activities and ensures to input into change orders as required.
  • Other duties as assigned.

Your Profile:

  • Bachelors' degree or local equivalent in medicine, science, or equivalent.
  • Experience in oversight of study deliverables, ideally with proven experience in the oversight of site activation project phase and/or staff in a global/multi-regional environment & familiar with GCP requirements
  • In-depth experience within clinical research with experience in the Clinical studies regulatory environment and a leadership role.
  • Significant leadership and well developed managerial skills demonstrating the following key Competencies:
  • Critical thinker and solution focused
  • Proactive & Delivery focused
  • Client focused
  • Excellent planning and organizational ability
  • Proven decision making capabilities, analytical and data focused
  • Team focused & collaborative
  • Excellent negotiation & relationship building skills
  • Excellent conflict management skills
  • Excellent communication skills with demonstrated coaching and mentoring skills
  • Ability to successfully manage, positively interact and liaise successfully with all levels of staff at ICON, vendors, and clients.
  • Due to the nature of this position it may be required for the employee to travel, including air travel. Therefore, dependent on the employees' location, the employee may be required to possess a valid Drivers' license


Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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