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About the role

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IT Process Excellence Leader
 
This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.  SSU Functional Integrations Manager is responsible for the delivery of projects within budget and timeline, that enable the Study start up function within the ICR Division to meet or exceed its predetermined Return on Investment and benefits realisation goals. You must have a thorough understanding of the current and new technology used by the SSU department for reporting study start up status to clients and internal project teams and other stakeholders and demonstrate a capability to automate, streamline and devise new methodologies to enhance SSU reporting capability in a cross functional environment.
 
 
Overview of the Role
 
  • Manage the full project management lifecycle of large scale SSU system projects with a SaaS provider in accordance with Project Management methodology.  This may also include the management of spin off projects as required.
  • Work closely with  IT Programmer Managers, Business Analysts, SSU functional experts and cross functional study project teams on project cost estimation, scope definition and project planning estimation.
  • Apply advanced methods for project cost estimation, planning and related scope control.
  • Adherence to project change process, as appropriate.
  • Ensure projects are delivered to high quality standards.
  • Demonstrate and apply advanced risk and issue mitigation strategies.
  • Assist in project business case/chartering process and setup.
  • Understand and help track short-term project key performance metrics (for example, schedule variances and customer satisfaction).
  • Perform project post implementation reviews and thereby ensuring that lessons learned are shared with the SSU and  IT PMO and applied to future projects. 
  • Track short-term project metrics (for example, schedule variances and customer satisfaction).
  • Provide oversight and control of any external resources contracted to the project.
  • Learning and development in PM areas beyond core expertise.
  • Understand and apply appropriate process change management approaches.
  • Additionally you will be required to develop communication beyond seeming minimum; strong communication skills, with confirmation of understandings and commitments.
  • Constantly monitor and report on progress of the project to all stakeholders, including submission of regular status reports to the SSU steering committee.
  • Engaging with an array of stakeholders, such as the projects' business sponsors and project teams, business analysts, enterprise architects, resource managers, contractor project managers and program managers.
  • Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.
  • As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • Travel (approximately 10%) domestic and/or international.
 
Role Requirements
 
  • 3-5 years Project Management experience or first hand experience of managing/ assisting with technical projects in Clinical Research or another industry
  • Excellent technical skills.
  • Working knowledge of SSU data systems is a pre-requisite and other ICON data systems is a preference
  • Experience of managing a project budget is required
  • Excellent verbal, written and interpersonal skills, issue management and resolutions skills
  • Confidence in self and organization and a “can do” attitude.
  • The ability to motivate project team members to deliver and take positive action and accountability for their assigned work.
  • Bachelor's degree in Science, Computer Science, Business, or Engineering or equivalent work experience required
 
Benefits of Working in ICON
 
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package.  This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.
 
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.   
 
What’s Next?
 
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
 
ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.
 
 
ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment.
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