Site Care Partner (SCP)

Jot Title: Site Care Partner

Working location: client office based (Flexible WFH)

Sponsor: Top 10 Global pharma

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Site Care Partner at ICON is the primary contact for investigative sites during a study, responsible for site start-up, maintaining investigator relationships, and ensuring recruitment and operational success. They ensure quality and patient safety, and contribute to site selection by collaborating with stakeholders and providing local insights. As the "face of sponsor," they ensure sites receive support, resolve issues, and maintain sponsor's reputation. They coordinate with other roles for effective communication and oversee site activities, using analytic tools and country intelligence to identify and mitigate risks to quality and compliance.

What you will be doing:

• Accountable for site start-up and activation
• Accountable for study conduct and close-outThe Site Care Partner is the primarResponsible for proactively providing local intelligence
• Provide input into site recommendations via intimate understanding of country/region, sites, processes and practices, and associated site performance metrics.
• Provide support to the Study Operations Manager/Global Study Manager to define local requirements for the importation/exportation processes of the investigational medical product and ancillary supplies.

You are:

• 6+ years site management experience
• Proficiency in Chinese and English
• Ability to manage required travel of up to 75% on a regular basis
• Demonstrated networking and relationship building skills.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

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