SMA I
- Bogota, Lima
- Clinical Trial Support
- ICON Full Service & Corporate Support
- Office Based
Talent Acquisition Business Partner
- Full Service Division
About the role
This vacancy has now expired. Please click here to view live vacancies.
Site Management Associate I - (SMA I)
Office Based role (Flex)
- Mexico City, Mexico
- Lima, Perú
- Bogotá, Colombia
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
Overview:
As a Clinical Delivery SMA you will work only with active sites, from site activation through close out. Provide overall support to study sites and clinical project teams engaged in clinical research studies. Adhere to applicable protocols, standard operating procedures (SOPs) and all applicable guidelines and regulatory requirements (e.g. ICH-Good Clinical. Practice (GCP), Good Pharmacoepidemiology Practice (GPP), and country/region-specific regulations).
This is a Regional role so the SMA can be assigned to projects in own country or within LATAM region and US.
Responsibilities:
Complete essential document collection and review throughout the study lifecycle inclusive site activation.
Manage the electronic Trial Master File for each site, performing periodic QCs of the eTMF
Updating Clinical Management Systems, local regulatory tasks protocol amendments submissions packages preparations for sites/ethics committees submissions.
Manage payments process and FUP, ICFs adaptations/review at site level, Ethics Committees annual renewal and progress/annual reports, site & study close out related tasks.
Act as primary site contact/liaison for study and site management issues including addressing questions, inclusive of protocol questions, managing study supplies and conducting offsite central monitoring visits and contacts (pre-study, initiation, monitoring and close out visits). Escalate issues and risks as needed.
May perform onsite visits as needed
This position requires to be in charge of site management related activities, be primary contact with the sites for support and doubts regarding the protocols, perform off-site monitoring activities (Site Management Contacts or Off Site Monitoring Visits depending on study model) , collecting, reviewing and maintaining sites Ess. Docs, managing the electronic Trial Master File for each site, performing periodic QCs of the eTMF, updating Clinical Management Systems, local regulatory tasks related to protocol amendments submissions packages preparations for sites/ethics committees submissions and related payments process and FUP, ICFs adaptations/review at site level, Ethics Committees annual renewal and progress/annual reports, site & study close out related tasks.
What you need:
Bachelor´s Degree, preferable in health/sciences
Minimum required experience in similar position 1 year
Desirable experience with the TMF system, or any clinical trial management system
Advanced English level (oral and written) – mandatory
Monitoring/remote monitoring experience recommended.
Good organization, communication, and time management skills
This is an office-based role, attending the office 3 times/week. (60/40 attendance scheme)
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture -one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career -both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
#LI-ED1
#LI-Hybrid
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
Day in the life
.jpg)
Teaser label
Inside ICONContent type
BlogsPublish date
01/17/2025
Summary
Five Reasons Why You Should Work at a Contract Research Organization Contract research organisations (CROs) play a pivotal role in advancing medical science, offering career opportunities that are
.jpg)
Teaser label
Career ProgressionContent type
BlogsPublish date
05/10/2024
Summary
Although many employers are returning to the office, we’re still seeing a mix of both video and in-person interviews in application processes. Early in 2020, the number of companies using video interv

Teaser label
Inside ICONContent type
BlogsPublish date
01/26/2023
Summary
The CRO market has seen an unmistakable uplift in demand for its services in recent years. The call for personalised medicine, pricing pressures, and increasing complexity in clinical trials are j
Similar jobs at ICON
Salary
Location
Canada
Department
Clinical Operations Roles
Location
Canada
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
As a Clinicial Trial Assistant you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-118990
Expiry date
01/01/0001
Author
Brandon PupekAuthor
Brandon PupekSalary
Location
Canada
Department
Clinical Operations Roles
Location
Canada
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
As a Clinicial Trial Assistant you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-118988
Expiry date
01/01/0001
Author
Brandon PupekAuthor
Brandon PupekSalary
Location
Mexico
Department
Clinical Operations Roles
Location
Mexico
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
As a Senior Clinical Trial Assistant (CTA) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-118014
Expiry date
01/01/0001
Author
Ana Guerra GaraetaAuthor
Ana Guerra GaraetaSalary
Location
Mexico
Department
Clinical Operations Roles
Location
Mexico
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
As a Clinicial Trial Assistant you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-118022
Expiry date
01/01/0001
Author
Rita VillavicencioAuthor
Rita VillavicencioSalary
Location
Spain
Department
Clinical Operations Roles
Location
Spain
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
As a CTA / SMA you will work closely with the Clinical Research Associates (CRAs) by providing centralized support to regional team members, assisting with the preparation, organization and follow-up
Reference
2025-118553
Expiry date
01/01/0001
Author
Lola PomboAuthor
Lola PomboSalary
Location
United Kingdom, Spain, Bulgaria, Poland
Department
Clinical Operations Roles
Location
Bulgaria
Poland
Spain
UK
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
Job title - Operation Program SpecialistLocation - EMEA, remote As a Operation Program Specialist you will be joining the world’s largest & most comprehensive clinical research organisation, powered
Reference
2025-118824
Expiry date
01/01/0001
Author
Dariusz SternlichtAuthor
Dariusz Sternlicht