Team Lead, Site Operations

Team Lead - Site Network

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Team Lead, Clinical Operations

Recruiting now for a Team Lead, Clinical Operations at ICON, for Downers Grove/Duly IL location.  This permanent opportunity reports directly to the Clinical Operations Manager, with the primary aim; Coordinating clinical trials and/or providing coordinator support as directed by Manager. This position will involve travel between both Raleigh and Cary sites.

• Our mission is to function as an Integrated Site Network, the role of our Team Leads are paramount to achieving our mission.  As a Team Lead, Clinical Operations you will be responsible, day to day for the following tasks:
• Assisting Site Manager with organizing, preparing for and conducting staff
  meetings
• Proactively overseeing recruitment needs and initiatives as needed
• In the absence of the Manager, overseeing daily site activity
• Independently managing projects and/or relationships at the direction of the Manager
• Assisting with staff resource identification, development and utilization, ensuring optimal site performance
• Serving as a marketing representative of the organization with regard to recruitment and retention of studies and development of contacts within the pharmaceutical industry
• Advocates and contributes to the customer service performance of the sites to ensure optimal relationships with volunteers and industry clients
• Promotes business growth through collaborating with Manager for trial feasibility completion, including but not limited to the assessment of trials, investigator and staff involvement and related correspondence with industry
• Establishes and cultivates productive relationships with monitors and industry personnel to enhance business opportunities for the site and organization
• Provide training and mentoring for the development of site personnel and investigators to facilitate the business development process
• Oversee the process by which we obtain and include investigators in the clinical trial process, including investigator related documents (i.e., research agreement, malpractice coverage, W9, etc.) and internal communications to ensure all necessary personnel are able to perform to PMG standards
• Assisting with the evaluation of employees through performance assessments
• Reporting to management in regard to operational issues

What you will have:

Required Education and Experience:

• 4 year degree or equivalent preferably within Biology, Pharmacology, or a health-related field of study
• Minimum of 3 years of experience in a clinical research environment. Previous supervisory/management experience strongly preferred

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply