Technical Application Project Manager

As a Technical Application Project Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:

• Collaborate with the Business & technology collaborators to gather requirements to implement the product vision balancing with technical feasibility.
• Shape and prioritize backlog, utilize business expertise and understanding of customer needs to translate requirements into user stories with define acceptance criteria. Facilitate release planning, sprint planning and demos with Stakeholders. Manage technical debt, optimize cost, and improve delivery efficiency.
• Define and lead all aspects of the overall engineering and technology architecture, roadmap, and technical decisions, using modern design patterns and architectural principles for the product needs in coordination with the Technical Product Manager, Product Group Lead Engineer, and Business Unit Architect.
• Ensure the product/systems meet relevant security, privacy & compliance standards.
• Work collaboratively with diverse internal and external (vendor) teams to ensure smooth transitions and minimal operational disruptions.
• Actively engage in build activities while supporting system architecture /design/code reviews; facilitate technical challenge problem-solving within the squad using the technology strategy as a guide.
• Closely follow up with the application support teams on incident tickets, problem tickets and requests. Make sure pending tickets are being resolved within the defined SLA’s
• Communicate status and resolution notes to business stakeholders on a timely manner. Escalate ticket resolution when appropriate
• Coordinate technical deep-dive and troubleshooting sessions with application support teams
• Lead validated implementation of product systems according to SDLC

You are:

• Bachelor’s degree or equivalent and a minimum of 8 years of relevant experience OR advanced degree or equivalent and a minimum of 6 years of relevant experience is required.
• Experience with clinical trial technology and information systems, projects and processes are highly preferred.
• Project Management Certification is preferred
• Effectively manage internal and external business partner relationships in support of R&D deliverables
• Technical expertise in: SAS, Python, Java, JIRA, AWS and Azure
• Knowledge of Clinical Pharmacology systems such as NONMEM, Phoenix, NCA-systems, R, Altair/Grid computing experience, Matlab, MRGSolve and Monolix and system/data integrations for analytics, compliance, and dashboarding
• Understanding of AI/ML concepts within a pharmaceutical business environment

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.