TMF Lead

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Job Title: TMF Lead

Location : Bangalore

What you will be doing:

• Drive vendor management strategy, overseeing outsourcing activities, ensuring compliance, managing contracts/invoices via ARIBA, and identifying cost-saving and process improvement opportunities.

• Act as a liaison between internal teams and vendors, serving as a subject matter expert on systems, training, quality, and operational processes.

• Develop and implement vendor performance metrics and KPIs, ensuring high standards and identifying areas for optimization.

• Support audit and inspection readiness, manage CAPAs, and serve as LMS key contact to ensure consistent training and compliance practices.

• Collaborate with leadership to create and execute annual plans, monitor budgets, and facilitate Functional Unit communications and meetings.

• Maintain operational tools like SharePoint/Intranet and support portfolio planning, staff changes, and internal communications.

• Contribute to clinical systems oversight including eTMF processes, tech deployment, training execution, and cross-functional coordination for digital transformation.

You are:

• Bachelor’s Degree required
• ​Minimum 5 years of relevant work experience required
• ​Minimum 3 years of CRO or pharmaceutical industry experience
• ​Experience working with both internal and external customers and business partners
• Preferred Immediate Joiner

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values.   We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.